Editors:
- Application management in regard to cloud computing
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Table of contents (12 chapters)
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Front Matter
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Application Management – Challenges and Chances
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Front Matter
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Application Management – Service Creation and Quality Management
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Front Matter
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Application Management – Strategies and Instruments
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Front Matter
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Application Management – Case Studies
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Front Matter
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Back Matter
About this book
Contents
Cloud Computing
Service Creation and Quality Management
Resource and Competency Management
Strategic Management
Knowledge Management
Target groups
“Application Management“ chiefly targets practitioners, users and decision-makers in the IT management sector. To lecturers and students of information management, business studies and related disciplines it is also of interest.
Editors
Prof. Frank Keuper holds the chair in business administration, especially convergence management and strategic management at Steinbeis University, Berlin. He is also academic head and director of the Sales & Service Research Center (partner of Telekom Shop Vertriebsgesellschaft mbH) and the T-Vertrieb Business School (partner of Telekom Deutschland GmbH).
Christian Oecking is Chairman of the Management Board at Siemens IT Solutions and Services GmbH.
Andreas Degenhardt is Head of Global Application Management at Siemens IT Solutions and Services GmbH.
About the authors
Christian Oecking is Chairman of the Management Board at Siemens IT Solutions and Services GmbH.
Andreas Degenhardt is Head of Global Application Management at Siemens IT Solutions and Services GmbH.
Bibliographic Information
Book Title: Application Management
Book Subtitle: Challenges - Service Creation - Strategies
Editors: Frank Keuper, Christian Oecking, Andreas Degenhardt
DOI: https://doi.org/10.1007/978-3-8349-6492-2
Publisher: Gabler Verlag Wiesbaden
eBook Packages: Business and Economics, Business and Management (R0)
Copyright Information: Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 2011
Hardcover ISBN: 978-3-8349-1667-9Published: 10 February 2011
Softcover ISBN: 978-3-8349-4651-5Published: 24 September 2014
eBook ISBN: 978-3-8349-6492-2Published: 03 February 2011
Edition Number: 1
Number of Pages: XIII, 338
Topics: Business Mathematics, Management, Statistics for Business, Management, Economics, Finance, Insurance