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Information and Communication Technologies in Tourism

Proceedings of the International Conference in Innsbruck, Austria 1996

  • Conference proceedings
  • © 1996

Overview

Editors:
  1. Stefan Klein

    1. Institut für Wirtschaftsinformatik, Hochschule St. Gallen, St. Gallen, Switzerland

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  2. Beat Schmid

    1. Institut für Wirtschaftsinformatik, Hochschule St. Gallen, St. Gallen, Switzerland

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  3. A. Min Tjoa

    1. Institut für Softwaretechnik, Technische Universität Wien, Vienna, Austria

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  4. Hannes Werthner

    1. Institut für Statistik, Operations Research und Computerverfahren, Universität Wien, Vienna, Austria

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Table of contents (25 papers)

  1. Front Matter

    Pages I-XII
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  3. Multimedia

    1. A Software Bench for the Production of Multimedia Tourism Applications

      • S. Christodoulakis, F. G. Kazasis, N. P. Moumoutzis, A. G. Servetas, P. Petridis
      Pages 18-28

    2. Clustering in object-oriented distributed system integrating multimedia resources

      • Vlad Wietrzyk, Venkat Ramaswamy, C. N. G. Dampney
      Pages 29-36

    3. Integration of multimedia and spatial data in an authoring system for building tourism applications

      • Patrice Boursier, Donatas Kvedarauskas, Sylvie Iris, Eric Guillochin
      Pages 37-41

  5. Information System Design

    1. Design Principles of Tourist Information Systems

      • Hannes Werthner
      Pages 70-77

    2. Interfacing WWW with Distributed Database Applications in the Field of Tourism

      • A. Min Tjoa, Hannes Werthner
      Pages 78-85

  6. Implementation and Adoption

    1. Client satisfaction measurement in outsourcing situations

      • G. J. van der Pijl, F. van Haperen, R. Slikker, M. T. Smits
      Pages 86-95

    2. Information Technology Adoption by Midwest United States Travelers

      • Daniel R. Fesenmaier, Rhonda L. Bonifield
      Pages 96-104

    3. Case Study of Implementation of Information System in Tourism

      • Jaro Berce
      Pages 105-112

  7. IS Strategy I: Application of Business Concepts in Tourism

    1. The IT-enabled extended enterprise, applications in the tourism industry

      • Michael Bloch, Yves Pigneur, Thomas Steiner
      Pages 113-120

    2. Travel information kiosks in network — prestige or profit? A preliminary study of a Norwegian system in operation

      • Georg Kamfjord, Ingvar Tjoestheim
      Pages 121-130

  9. IS Strategy III: Impact on Different Actors

    1. The changing value of travel agents in tourism networks: towards a network design perspective

      • J. G. M. van der Heijden
      Pages 151-159

    2. Barriers to Implementing Quality Management in Hong Kong’s Hotels

      • Frank M. Go, Andrew Chan, Terence K. Y. Chung
      Pages 160-167
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Keywords

About this book

For the third time now, experts in tourism from all over the world come to Innsbruck in order to exchange ideas, inform themselves and others about current developments and build a network of personal relations. The main topics of ENTER 96 are business engineering and standardisation, covering a wide area of subjects like the redesign of touristic products and the processes of their production. This covers, however, not only single business processes but also the entire value chain in tourism, ending up in redesign of distribution channel and changing relations among principals, tour operators, travel agents and customers. Standardisation increasingly becomes a prerequisite for interorganisational coordination and cooperation, EDI is slowly being introduced in tourism and Internet related standards like HTML and VRML. will have a major impact on the future development of electronic distribution platforms for services in tourism. As the proceedings underscore, ENTER has been established as an international platform for scientific and practical discourse on Information and Communication Technologies in Tourism. The close interdisciplinary link between technological and economic questions in tourism opens up new, promising threads for applied research and development likewise.

Editors and Affiliations

  • Institut für Wirtschaftsinformatik, Hochschule St. Gallen, St. Gallen, Switzerland

    Stefan Klein, Beat Schmid

  • Institut für Softwaretechnik, Technische Universität Wien, Vienna, Austria

    A. Min Tjoa

  • Institut für Statistik, Operations Research und Computerverfahren, Universität Wien, Vienna, Austria

    Hannes Werthner

Bibliographic Information

  • Book Title: Information and Communication Technologies in Tourism

  • Book Subtitle: Proceedings of the International Conference in Innsbruck, Austria 1996

  • Editors: Stefan Klein, Beat Schmid, A. Min Tjoa, Hannes Werthner

  • DOI: https://doi.org/10.1007/978-3-7091-7598-9

  • Publisher: Springer Vienna

  • eBook Packages: Springer Book Archive

  • Copyright Information: Springer-Verlag/Wien 1996

  • Softcover ISBN: 978-3-211-82798-7Published: 05 January 1996

  • eBook ISBN: 978-3-7091-7598-9Published: 06 December 2012

  • Edition Number: 1

  • Number of Pages: XII, 234

  • Topics: Information Systems Applications (incl. Internet), IT in Business

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