Skip to main content
SpringerLink
Log in

Information and Communication Technologies in Tourism 1998

Proceedings of the International Conference in Istanbul, Turkey, 1998

  • Conference proceedings
  • © 1998

Overview

Editors:
  1. Dimitrios Buhalis

    1. Department of Tourism, University of Westminster, London, UK

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  2. A. Min Tjoa

    1. Institut für Softwaretechnik, Technische Universität Wien, Vienna, Austria

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  3. Jafar Jafari

    1. Department of Hospitality and Tourism, University of Wisconsin-Stout, Menomonie, USA

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  • latest developments in information technology in tourism

This is a preview of subscription content, log in via an institution to check access.

Access this book

Log in via an institution
eBook USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

Licence this eBook for your library

Institutional subscriptions

Table of contents (34 papers)

  1. Front Matter

    Pages I-XII
    Download chapter PDF

  3. Designing Information System

    1. Complex Intelligent Systems: Case Study of Intelligent Tourist Agency

      • B. Klicek, S. Vidovic
      Pages 36-45

    2. Data Access to Heterogenous Tourism Information Systems

      • A. Dunzendorfer, J. Küng, R. R. Wagner
      Pages 46-54

    3. Concept of an Online Regional Tourism Consulting System

      • Heidi Meyer
      Pages 55-62

    4. A Modular Approach to Support GIS Functionality in Tourism Applications

      • S. Christodoulakis, M. Anastasiadis, T. Margazas, N. Moumoutzis, P. Kontogiannis, G. Terezakis et al.
      Pages 63-72

    5. Designing Effective Documents for Destination Information Systems

      • Scott R. Loban
      Pages 73-83

  6. Re-engineering Management Approaches

    1. A case study of an on-line auction for the World Wide Web

      • Ingvar Tjøstheim, Jan-Olav Eide
      Pages 149-161

    2. The Use of Data Warehouses as a Basis for Strategic Decision in Tourism

      • Remzi Kirkgöze, A. Min Tjoa
      Pages 162-169

    3. Agent-based Cybermarketing in the Tourism Industry

      • Thomas Steiner, Arnaud Dufour
      Pages 170-179

    4. More Lessons on Business Process Re-engineering from the Tourism and Hospitality Industries: the case of ALPHA Flight Services

      • Michael Baker, Gerry Sweeney
      Pages 180-189
Back to top

Keywords

About this book

Information and Telecommunication Technologies increasingly propel the tourism industry and have become one of the most important determinants of the competitiveness for both the public and the private sectors. It is quite evident that tourism organisations which fail to take advantage of the emergent opportunities introduced by technology will lose considerable market share and suffer strategic disadvantages. Business processes re-engineering is essential therefore throughout the tourism industry. Encouragingly tourism organisations respond to the challenges and a large number of principals use technology in both operational and strategic functions. However, technology threatens traditional distribution channels with disintermediation. Non-tourism organisations also take advantage of the technological developments and launch services for tourism consumers and suppliers, increasing the competition for traditional operators. The tourism industry, therefore, emerges as a very dynamic one and prospects are really exciting for professionals and researchers. Ultimately virtual enterprises will dominate the tourism industry. They will produce cost-effective, instantaneous, mass-customised goods and services; develop dynamic interfaces with suppliers and consumers; and constantly reform their structures in order to satisfy consumer needs. They will also take advantage of lean and flexible organisational frameworks; advanced technology; interactive and innovative marketing and management; rapid reaction to market requests; as well as effective networking and partnerships in order to provide more benefits for all stakeholders. ENTER adopted a consistent scientific approach to the study of tourism and technology. Over the last five years it brought together practitioners and researchers of both tourism and information technology.

Reviews

"... The value of this volume lies in the diversity of the individual papers, and in the quality of most of them ... The major markets are probably in academia and education. The case studies in the book make it a good addition to texts for educators to use in the graduate classroom. Practitioners will also find valuable information in some papers to assist them in system development. The international nature of the papers and in particular the case studies is an important contribution ...” Information Technology & Tourism 1/99

Editors and Affiliations

  • Department of Tourism, University of Westminster, London, UK

    Dimitrios Buhalis

  • Institut für Softwaretechnik, Technische Universität Wien, Vienna, Austria

    A. Min Tjoa

  • Department of Hospitality and Tourism, University of Wisconsin-Stout, Menomonie, USA

    Jafar Jafari

Bibliographic Information

  • Book Title: Information and Communication Technologies in Tourism 1998

  • Book Subtitle: Proceedings of the International Conference in Istanbul, Turkey, 1998

  • Editors: Dimitrios Buhalis, A. Min Tjoa, Jafar Jafari

  • DOI: https://doi.org/10.1007/978-3-7091-7504-0

  • Publisher: Springer Vienna

  • eBook Packages: Springer Book Archive

  • Copyright Information: Springer-Verlag/Wien 1998

  • Softcover ISBN: 978-3-211-83088-8Published: 08 January 1998

  • eBook ISBN: 978-3-7091-7504-0Published: 06 December 2012

  • Edition Number: 1

  • Number of Pages: XII, 344

  • Number of Illustrations: 39 b/w illustrations

  • Topics: Information Systems Applications (incl. Internet), Information Systems and Communication Service, IT in Business

Publish with us

Policies and ethics

Back to top

Search

Navigation