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Information and Communication Technologies in Tourism 1999

Proceedings of the International Conference in Innsbruck, Austria, 1999

  • Conference proceedings
  • © 1999

Overview

Editors:
  1. Dimitrios Buhalis

    1. Department of Tourism, University of Westminster, London, UK

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  2. Walter Schertler

    1. Europäisches Tourismus Institut GmbH, Universität Trier, Trier, Federal Republic of Germany

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    You can also search for this editor in PubMed   Google Scholar

  • Latest developments in information technology in tourism

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Table of contents (39 papers)

  1. Front Matter

    Pages I-XII
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  2. Using Data Mining in Analysing Local Tourism Patterns

    • G. Tichter, W. Grossmann, H. Werthner
    Pages 1-10

  3. Towards interactive tourism: capitalising on virtual and physical value chains

    • Frank M. Go, Robert Govers, Mark van den Heuvel
    Pages 11-24

  4. Tourism as an information business: The Strategic Consequences of e-Commerce for Business Travel

    • Walter Schertler, Claudia Berger-Koch
    Pages 25-35

  5. DBM as a Source of Competitive Advantage for the Hotel Industry

    • Marco Antonio Robledo
    Pages 36-45

  6. Printing-on-demand as a channel for tourist information

    • G. J. van der Pijl, H. Bartelink
    Pages 46-53

  7. The Internet as a Marketspace — The Percepton of the Consumers

    • Peter Björk, Thomas Guss
    Pages 54-65

  8. The Tourist as Value Creator on the Internet

    • Benedict G. C. Dellaert
    Pages 66-76

  9. The Impact of the Internet on Consideration Sets — the case of International Tourist Destinations

    • Philip Curry, Frank Alpert
    Pages 77-87

  10. The Impact of the Internet on the Information Search Process and Tourism Decision Making

    • Elizabeth Beirne, Philip Curry
    Pages 88-97

  11. The Analysis of Demographic Profiles and Prospects of Internet Users in National Tourism Organisations

    • Hyung-Soo Jung
    Pages 98-107

  12. Holiday Packages on the Web

    • B. Pröll, W. Retschitzegger, R. R. Wagner
    Pages 108-118

  13. The Use of the Internet as a New Marketing Tool to Promote New Tourist Destinations in Asia

    • Hyung-Soo Jung, Abdulatif Twigeri
    Pages 119-129

  14. Matching traveller preferences to destination and product characteristics: It’s all a matter of semantics

    • Paul F. O’Brien
    Pages 130-139

  15. Information technology and tourism education in Australia: an industry view of skills and qualities required in graduates

    • Roberto Daniele, Nina Mistilis
    Pages 140-150

  16. A General Datamodel for Tourism Information Systems

    • J. Küng, A. Dunzendorfer, R. R. Wagner
    Pages 151-160

  17. Modelling of an electronic tourism market

    • Wolfram Höpken
    Pages 161-171

  18. An architecture for a distributed travel reservations system

    • Paul F. O’Brien
    Pages 172-178

  19. Measuring Tourism Consumer Behaviour Using ESCAPE: a Multimedia Interview Engine for Stated Choice and Preference Experiments

    • M. D. Klabbers, H. J. P. Timmermans
    Pages 179-190

  20. A Speech-to-Speech Translation based Interface for Tourism

    • M. Cettolo, A. Corazza, G. Lazzari, F. Pianesi, E. Pianta, L. M. Tovena
    Pages 191-200
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Keywords

About this book

During the last couple of years we learned that infonnation and communication technologies have to be seen as key factors for the success in various industries. Especially in tourism it became evident, that missing the developments in this sector could not only be fatal for the unfolding of the businesses, but also unrenouncable in order to withstand in competition. The objective of ENTER is to show the chance that infonnation technology offers for all participants in the touristic competition to act successfully in permanently changing infonnation environments. It reflects the important role of infonnation technologies in this field. Within the last six years ENTER united various experts - practitioners as well as researchers - to exchange their experiences, ideas and visions in the sector of tourism and infonnation technology. The conferences scope is to provide an international platfonn to discuss the topical situation and future trends, and the possibilities to shape the own strategies. The various points of view of all the participants in workshops, reports and discussions always lead to most interesting perceptions.

Reviews

"... an innovative volume that goes well beyond the scope of existing books on IT and tourism ... I would certainly recommend it to teachers, managers, planners, and policymakers that need insights into this rapidly evolving field ...” Information Technology and Tourism

Editors and Affiliations

  • Department of Tourism, University of Westminster, London, UK

    Dimitrios Buhalis

  • Europäisches Tourismus Institut GmbH, Universität Trier, Trier, Federal Republic of Germany

    Walter Schertler

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