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  • Conference proceedings
  • © 2012

Information and Communication Technologies in Tourism 2012

Proceedings of the International Conference in Helsingborg, Sweden, January 24-27, 2012

  • State of the art papers
  • New technologies in tourism
  • Information from researchers and practitioners
  • 100k Accesses

Table of contents (44 papers)

  1. Front Matter

    Pages I-XIV
  2. Social Media

    1. Social Media Use and Impact during the Holiday Travel Planning Process

      • John Fotis, Dimitrios Buhalis, Nicos Rossides
      Pages 13-24
  3. Electronic Marketing I

    1. ConTur: An Intelligent Content Management System for the Tourism Sector

      • German Herrero Cárcel, Aida Campo, Maria Gil, Ana Garcia, David Martin, Ion Zugasti et al.
      Pages 36-47
    2. Measuring Emotional States in Touristic Events: The Case of the Emocionómetro

      • Aurkene Alzua-Sorzabal, Ion Gil Fuentetaja, Maria Peralta Ariza
      Pages 48-59
  4. Web Site and Search Engine Optimization

    1. A Methodology for Building Microformats

      • Wilhelm Loibl, Dora Tüz
      Pages 108-119
  5. Technology Adoption and Diffusion

    1. Drivers of E-commerce Adoption in Egyptian Travel Agents

      • Mohamed Abou-Shouk, Wai Mun Lim
      Pages 143-154
    2. Modelling and Comparing Malaysian Hotel Website Diffusion

      • Noor Hazarina Hashim, Miriam Scaglione, Jamie Murphy
      Pages 167-178
  6. Online Communities

    1. Interacting with a Social Web of Smart Objects for Enhancing Tourist Experiences

      • F. Cena, F. Antonelli, G. Biamino, F. Carmagnola, E. Chiabrando, L. Console et al.
      Pages 179-190
  7. Tourism Management, Decision Support and E-Learning

    1. A ‘Green Economy Tourism System’ (GETS): Architecture and Usage

      • Alexandra Law, G. Michael McGrath, Terry DeLacy
      Pages 203-214

About this book

The papers presented in this volume advance the state of the art in social media and Web 2.0, electronic tourism marketing, web site and search engine optimization, technology adoption and diffusion, online communities, tourism management and decision support, eLearning, mobile technologies and applications in tourism, recommender systems, e-intermediaries and networks in tourism, customer research in e-tourism and user generated content. The volume collects research papers of prominent scholars from around the world with a disciplinary background in the fields of social or computer sciences. The book covers among the most significant topics within the study field of electronic tourism and, likewise, addresses academics and practitioners interested in latest advancements in the electronic travel and tourism domain.

Editors and Affiliations

  • Faculty of Human Sciences, Mid Sweden University, Östersund, Sweden

    Matthias Fuchs

  • Faculty of Computer Science, Free University of Bozen-Bolzano, Bozen-Bolzano, Italy

    Francesco Ricci

  • Faculty of Communication Sciences, Università della Svizzera Italiana, Lugano, Switzerland

    Lorenzo Cantoni

Bibliographic Information

  • Book Title: Information and Communication Technologies in Tourism 2012

  • Book Subtitle: Proceedings of the International Conference in Helsingborg, Sweden, January 24-27, 2012

  • Editors: Matthias Fuchs, Francesco Ricci, Lorenzo Cantoni

  • DOI: https://doi.org/10.1007/978-3-7091-1142-0

  • Publisher: Springer Vienna

  • Copyright Information: Springer-Verlag GmbH Wien 2012

  • Edition Number: 1

  • Number of Pages: XIV, 530

  • Number of Illustrations: 87 b/w illustrations

  • Topics: IT in Business