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Information and Communication Technologies in Tourism 2012

Proceedings of the International Conference in Helsingborg, Sweden, January 24-27, 2012

  • Conference proceedings
  • © 2012

Overview

Editors:
  1. Matthias Fuchs

    1. Faculty of Human Sciences, Mid Sweden University, Östersund, Sweden

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  2. Francesco Ricci

    1. Faculty of Computer Science, Free University of Bozen-Bolzano, Bozen-Bolzano, Italy

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    You can also search for this editor in PubMed   Google Scholar

  3. Lorenzo Cantoni

    1. Faculty of Communication Sciences, Università della Svizzera Italiana, Lugano, Switzerland

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  • State of the art papers
  • New technologies in tourism
  • Information from researchers and practitioners

  • 100k Accesses

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Table of contents (44 papers)

  1. Front Matter

    Pages I-XIV
    Download chapter PDF

  2. Social Media

    1. Perceptions and Strategies of Hospitality and Tourism Practitioners on Social Media: An Exploratory Study

      • Julian K. Ayeh, Daniel Leung, Norman Au, Rob Law
      Pages 1-12

    2. Social Media Use and Impact during the Holiday Travel Planning Process

      • John Fotis, Dimitrios Buhalis, Nicos Rossides
      Pages 13-24

    3. An Assessment of Contagion on Social Networking Sites

      • Iis P. Tussyadiah
      Pages 25-35

  3. Electronic Marketing I

    1. ConTur: An Intelligent Content Management System for the Tourism Sector

      • German Herrero Cárcel, Aida Campo, Maria Gil, Ana Garcia, David Martin, Ion Zugasti et al.
      Pages 36-47

    2. Measuring Emotional States in Touristic Events: The Case of the Emocionómetro

      • Aurkene Alzua-Sorzabal, Ion Gil Fuentetaja, Maria Peralta Ariza
      Pages 48-59

    3. Analysing the Emotional Appeal of a Website through Verbal and Pictorial Stimuli

      • Anke Schneider, Barbara Stangl
      Pages 60-71

  4. Electronic Marketing II

    1. eTourism: Multimedia Brochures and Communication Chains

      • Nicoletta Di Blas, Paolo Paolini
      Pages 72-83

    2. An Analysis of the Perceived Value of Touristic Location Based Services

      • Barbara Neuhofer
      Pages 84-95

    3. A Typology of Travellers based on their Propensity to go online before, during and after the Trip

      • Anne-Mette Hjalager, Jan Møller Jensen
      Pages 96-107

  5. Web Site and Search Engine Optimization

    1. A Methodology for Building Microformats

      • Wilhelm Loibl, Dora Tüz
      Pages 108-119

    2. TripAdvisor.com vs. NYCGO.com: Evaluation of Functional Components of Generalist and Specialist Tourism Websites

      • Young Shin Lim, Eunice Eunjung Yoo
      Pages 120-131

    3. Hotel Information Exposure in Cyberspace: The Case of Hong Kong

      • Rosanna Leung, Rob Law
      Pages 132-142

  6. Technology Adoption and Diffusion

    1. Drivers of E-commerce Adoption in Egyptian Travel Agents

      • Mohamed Abou-Shouk, Wai Mun Lim
      Pages 143-154

    2. A Follow Up of Internet Adopters’ Use, Perceptions and Channel Preferences of Electronic Travel Services

      • Niklas Eriksson
      Pages 155-166

    3. Modelling and Comparing Malaysian Hotel Website Diffusion

      • Noor Hazarina Hashim, Miriam Scaglione, Jamie Murphy
      Pages 167-178

  7. Online Communities

    1. Interacting with a Social Web of Smart Objects for Enhancing Tourist Experiences

      • F. Cena, F. Antonelli, G. Biamino, F. Carmagnola, E. Chiabrando, L. Console et al.
      Pages 179-190

    2. Flashpacking: A Discussion of Independent Travel in a Digital World

      • Cody Morris Paris
      Pages 191-202

  8. Tourism Management, Decision Support and E-Learning

    1. A ‘Green Economy Tourism System’ (GETS): Architecture and Usage

      • Alexandra Law, G. Michael McGrath, Terry DeLacy
      Pages 203-214

    2. eTcoMM — eTourism Communication Maturity Model. A Framework to evaluate the Maturity of a DMO when it comes to the Online Communication Management: The Case of Canton Ticino and Lombardy

      • Elena Marchiori, Giulia Pavese, Lorenzo Cantoni
      Pages 215-226
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Keywords

About this book

The papers presented in this volume advance the state of the art in social media and Web 2.0, electronic tourism marketing, web site and search engine optimization, technology adoption and diffusion, online communities, tourism management and decision support, eLearning, mobile technologies and applications in tourism, recommender systems, e-intermediaries and networks in tourism, customer research in e-tourism and user generated content. The volume collects research papers of prominent scholars from around the world with a disciplinary background in the fields of social or computer sciences. The book covers among the most significant topics within the study field of electronic tourism and, likewise, addresses academics and practitioners interested in latest advancements in the electronic travel and tourism domain.

Editors and Affiliations

  • Faculty of Human Sciences, Mid Sweden University, Östersund, Sweden

    Matthias Fuchs

  • Faculty of Computer Science, Free University of Bozen-Bolzano, Bozen-Bolzano, Italy

    Francesco Ricci

  • Faculty of Communication Sciences, Università della Svizzera Italiana, Lugano, Switzerland

    Lorenzo Cantoni

Bibliographic Information

  • Book Title: Information and Communication Technologies in Tourism 2012

  • Book Subtitle: Proceedings of the International Conference in Helsingborg, Sweden, January 24-27, 2012

  • Editors: Matthias Fuchs, Francesco Ricci, Lorenzo Cantoni

  • DOI: https://doi.org/10.1007/978-3-7091-1142-0

  • Publisher: Springer Vienna

  • Copyright Information: Springer-Verlag GmbH Wien 2012

  • Edition Number: 1

  • Number of Pages: XIV, 530

  • Number of Illustrations: 87 b/w illustrations

  • Topics: IT in Business

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