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Information and Communication Technologies in Tourism 2011

Proceedings of the International Conference in Innsbruck, Austria, January 26-28, 2011

  • Conference proceedings
  • © 2011

Overview

Editors:
  1. Rob Law

    1. School of Hotel & Tourism Management, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong, China

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  2. Matthias Fuchs

    1. European Tourism Research Inst. (ETOUR), Mid Sweden University, Östersund, Sweden

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  3. Francesco Ricci

    1. Faculty of Computer Science, Free University of Bozen-Bolzano, Bozen-Bolzano, Italy

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  • state-of-the-art papers
  • new technologies in tourism
  • information from researchers and practicians

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Table of contents (48 papers)

  1. Front Matter

    Pages I-XVI
    Download chapter PDF

  2. Recommender Systems I

    1. Image-based Travel Recommender System for small tourist destinations

      • Maria Teresa Linaza, Amaia Agirregoikoa, Ander Garcia, Jose Ignacio Torres, Kepa Aranburu
      Pages 1-12

    2. Recommender systems for dynamic packaging of tourism services

      • Michael Schumacher, Jean-Pierre Rey
      Pages 13-23

    3. CT-Planner2: More Flexible and Interactive Assistance for Day Tour Planning

      • Yohei Kurata
      Pages 25-37

  3. Recommender Systems II

    1. SigTur/E-Destination: A System for the Management of Complex Tourist Regions

      • Joan Borràs, Joan de la Flor, Yolanda Pérez, Antonio Moreno, Aida Valls, David Isern et al.
      Pages 39-50

    2. Smart City: A Rule-based Tourist Recommendation System

      • Ago Luberg, Tanel Tammet, Priit Järv
      Pages 51-62

    3. Exploiting Feedback from Users of innsbruck.mobile for Personalization

      • Markus Zanker, Wolfram Höpken, Matthias Fuchs
      Pages 63-74

  4. Website Quality and Analysis

    1. Silver Surfers & eTourism: Web Usability and Testing Methods for the Generation 50plus

      • Teresa Zangerl, Carina Gattringer, Aleksander Groth, Peter Mirski
      Pages 75-87

    2. Progress of attraction websites in Mainland China: From 2005 to 2010

      • Lina Zhong, Bihu Wu, Daniel Leung
      Pages 89-100

    3. Harvesting Online Contents: An Analysis of Hotel Reviews Websites

      • Elena Marchiori, Davide Eynard, Alessandro Inversini, Lorenzo Cantoni, Francesco Cerretti
      Pages 101-112

  5. User Generated Content and eWOM

    1. Automatic Compilation of an Online Travel Portal from Automatically Extracted Travel Blog Entries

      • Aya Ishino, Hidetsugu Nanba, Toshiyuki Takezawa
      Pages 113-124

    2. When tourists give their reasons on the web: The argumentative significance of tourism related UGC

      • Silvia De Ascaniis, Sara Greco Morasso
      Pages 125-137

    3. Travel Preferences of Overseas Destinations by Mainland Chinese Online Users

      • Crystal Ip, Catherine Cheung, Rob Law, Norman Au
      Pages 139-150

    4. Destination Marketing and Users’ Appraisal: Looking for the reasons why tourists like a destination

      • Sara Fedele, Silvia De Ascaniis, Lorenzo Cantoni
      Pages 151-163

    5. Comparing Online Destination Image with Conventional Image Measurement — The Case of Tallinn

      • Astrid Dickinger, Clemens Költringer, Wolfgang Körbitz
      Pages 165-177

  6. Mobile Technology and Services

    1. An Evaluation of a Contextual Computing Approach to Visitor Information Systems

      • Carlos Lamsfus, Aurkene Alzua, David Martin, Tim Smithers
      Pages 179-190

    2. A Contextual Geofencing Mobile Tourism Service

      • David Martin, Aurkene Alzua, Carlos Lamsfus
      Pages 191-202

    3. A Mobile Advertising Platform for eTourism

      • António Coelho, Leonel Dias
      Pages 203-214

    4. Virtualisation of Customer Cards with 2D Codes

      • Michael Canadi, Wolfram Höpken, Matthias Fuchs
      Pages 215-227

  7. Hospitality Applications

    1. Adopting Web 2.0 technologies on chain and independent hotel websites: A case study of hotels in Hong Kong

      • Daniel Leung, Hee Andy Lee, Rob Law
      Pages 229-240
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Keywords

About this book

The papers advance in recommender systems, website quality and analysis, user-generated content, eWOM, mobile tourism, hospitality applications, technology acceptance and impact, Web 2.0, destination management, technology solutions, social media, marketing, tourist behavior, and other important topics. Authors of these articles are affiliated with some of the world’s prominent research institutes and organizations worldwide. Such a diversity of authorship in geographical regions and topics bring a wealth of values of international experiences and methods to examine various issues that are pertinent to information technology and tourism. The papers investigate different issues on different topics, provide answers to some major research questions, and, at the same time, raise additional questions that drive future research.

Editors and Affiliations

  • School of Hotel & Tourism Management, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong, China

    Rob Law

  • European Tourism Research Inst. (ETOUR), Mid Sweden University, Östersund, Sweden

    Matthias Fuchs

  • Faculty of Computer Science, Free University of Bozen-Bolzano, Bozen-Bolzano, Italy

    Francesco Ricci

Bibliographic Information

  • Book Title: Information and Communication Technologies in Tourism 2011

  • Book Subtitle: Proceedings of the International Conference in Innsbruck, Austria, January 26-28, 2011

  • Editors: Rob Law, Matthias Fuchs, Francesco Ricci

  • DOI: https://doi.org/10.1007/978-3-7091-0503-0

  • Publisher: Springer Vienna

  • Copyright Information: Springer-Verlag GmbH Wien 2011

  • Edition Number: 1

  • Number of Pages: XVI, 610

  • Topics: IT in Business

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