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About this book
Organisations are involved in various types of negotiation. As digitalisation advances, such business negotiations are to a large extent electronic negotiations. Consequently, dedicated training for such electronic negotiations is important for mastering negotiation skills. The present book develops a new approach for a motivating and improved e-negotiation training by applying gamification, i.e. using game design elements in a non-game context, in order to improve participants' motivation, engagement, and learning outcomes. A negotiation support system used within an e-negotiation training is enhanced with game design elements. The book describes the design process, its theoretical foundations, and the evaluation of the gamified negotiation support system. The final quantitative evaluation shows higher motivation, engagement and better learning outcomes for participants in the gamified training compared to a conventional training. Organisations can employ the designed artefact for fundamental and effective e-negotiation training. Additionally, the book provides insights in how to design a gamified system for a particular application context.
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Table of contents (8 chapters)
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Front Matter
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Back Matter
Authors and Affiliations
About the author
About the author
Andreas Schmid was a research assistant at the Information Systems Department 1 - Organisational Communication at the University of Hohenheim, Germany, and is currently
working as an IT specialist. His research interests include gamification, e-learning, negotiations, and software development.
Andreas Schmid was a research assistant at the Information Systems Department 1 - Organisational Communication at the University of Hohenheim, Germany, and is currently
working as an IT specialist. His research interests include gamification, e-learning, negotiations, and software development.
Bibliographic Information
Book Title: Gamification of Electronic Negotiation Training
Authors: Andreas Schmid
Series Title: Gabler Theses
DOI: https://doi.org/10.1007/978-3-658-38261-2
Publisher: Springer Gabler Wiesbaden
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2022
Softcover ISBN: 978-3-658-38260-5Published: 16 July 2022
eBook ISBN: 978-3-658-38261-2Published: 15 July 2022
Series ISSN: 2731-3220
Series E-ISSN: 2731-3239
Edition Number: 1
Number of Pages: XVII, 200
Number of Illustrations: 17 b/w illustrations, 11 illustrations in colour