Authors:
- Publication in the field of economic sciences
- Includes supplementary material: sn.pub/extras
Part of the book series: Markt- und Unternehmensentwicklung Markets and Organisations (MAU)
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Table of contents (7 chapters)
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Front Matter
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Back Matter
About this book
Julia M. Jonas examines stakeholder integration and its’ dynamics in the setting of service innovation in IT and manufacturing firms. Applying a service-dominant logic theory approach, the multiple case study research describes the implementation of stakeholder integration with its’ complexity and challenges. The case analysis provides evidence how stakeholder integration is embedded in service systems, how it is influenced by the surrounding service systems and how it can create effects going beyond the integrated stakeholders.
Authors and Affiliations
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Friedrich-Alexander-Universität Erlangen-Nürnberg, Nürnberg, Germany
Julia M. Jonas
About the author
Julia M. Jonas works as an innovation management researcher, project manager and lecturer at the University of Erlangen-Nuremberg. She received her PhD in economic sciences from Prof. Dr. Kathrin M. Moeslein at the Department of Information Systems, Chair of Information Systems I – Innovation & Value Creation.
Bibliographic Information
Book Title: Stakeholder Integration in Service Innovation
Authors: Julia M. Jonas
Series Title: Markt- und Unternehmensentwicklung Markets and Organisations
DOI: https://doi.org/10.1007/978-3-658-19463-5
Publisher: Springer Gabler Wiesbaden
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: Springer Fachmedien Wiesbaden GmbH 2018
Softcover ISBN: 978-3-658-19462-8Published: 20 September 2017
eBook ISBN: 978-3-658-19463-5Published: 06 September 2017
Series ISSN: 2945-879X
Series E-ISSN: 2945-8803
Edition Number: 1
Number of Pages: XXIII, 206
Number of Illustrations: 28 b/w illustrations
Topics: IT in Business