Overview
- Gives an overview of current theories and business practices
- Promotes an easy and quick understanding of IT management
- Provides questions to reflect on typical situations concerning IT management within companies
Access this book
Tax calculation will be finalised at checkout
Other ways to access
Table of contents (8 chapters)
-
Front Matter
-
Back Matter
Keywords
About this book
This book focuses on the art of managing IT. A simple and robust framework is proposed to describe and to structure the essential elements of IT management. The authors pay particular attention to didactic aspects in order to facilitate the retention of models presented as well as to promote reflection on the subjects introduced. Thanks to a concentrate of good practices, each company will rapidly be in a position to build their proper IT ecosystem.
Authors and Affiliations
About the authors
Dr. Lionel Pilorget held different IT management positions in the industrial and financial sectors. His manifold responsibilities included the implementation of guidance policies and strategies as well as leading complex, strategic IT projects. Currently, he is the Head of IT at a Private Bank in Switzerland. In addition, he is a lecturer for the Master Program “Business Information Systems” at the University of Applied Sciences Northwestern Switzerland FHNW.
Thomas Schell studied Informatics and specialized in the area of managing IT processes, services and organizations. Three times in his career he has reshaped classical IT organizations into customer oriented IT service providers. After 25 years in Swiss pharma and chemical industry, he is now lecturer for IT service management in universities of applied sciences in Switzerland and Germany. He supports IT organizations as consultant and trainer for best practice frameworks.
Bibliographic Information
Book Title: IT Management
Book Subtitle: The art of managing IT based on a solid framework leveraging the company´s political ecosystem
Authors: Lionel Pilorget, Thomas Schell
DOI: https://doi.org/10.1007/978-3-658-19309-6
Publisher: Springer Vieweg Wiesbaden
eBook Packages: Computer Science, Computer Science (R0)
Copyright Information: Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2018
Softcover ISBN: 978-3-658-19308-9Published: 22 June 2018
eBook ISBN: 978-3-658-19309-6Published: 12 June 2018
Edition Number: 1
Number of Pages: X, 194
Number of Illustrations: 26 b/w illustrations, 132 illustrations in colour
Topics: Information Systems and Communication Service, IT in Business, Management of Computing and Information Systems