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Global Purchasing Processes in the Business Sector Automotive Aftermarket

Development of a Reference Model

  • Book
  • © 2014

Overview

Authors:
  1. Anna-Lena Jäger

    1. Wirtschaftsingenieurwesen, Fak. Technik, Hochschule Pforzheim, Pforzheim, Germany

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  • Study in the field of economic sciences
  • Includes supplementary material: sn.pub/extras

Part of the book series: BestMasters (BEST)

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Table of contents (6 chapters)

  1. Front Matter

    Pages I-XVIII
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  2. Introduction

    • Anna-Lena Jäger
    Pages 1-5

  3. Company Profile

    • Anna-Lena Jäger
    Pages 6-9

  4. Theoretical Backgrounds

    • Anna-Lena Jäger
    Pages 10-18

  5. Approach of the survey and modeling of processes

    • Anna-Lena Jäger
    Pages 19-34

  6. Process Modeling with BPMN

    • Anna-Lena Jäger
    Pages 35-43

  7. The Project “BPM@AA”

    • Anna-Lena Jäger
    Pages 44-70

  8. Back Matter

    Pages 71-97
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Keywords

About this book

Due to the purchase of many companies in recent years and a still growing Automotive Aftermarket business sector, it was moreover indicated that a reorganization of the Process Map is unavoidable. Anna-Lena Jäger develops a reference model for all purchasing processes in the Automotive Aftermarket business sector. The analysis of the existing processes is carried out on the basis of manuals, central directives and other relevant process documents. By contrast, the new processes are compiled and developed with the support of process experts and affect employees using individual interviews and group discussions.

Authors and Affiliations

  • Wirtschaftsingenieurwesen, Fak. Technik, Hochschule Pforzheim, Pforzheim, Germany

    Anna-Lena Jäger

About the author

Anna-Lena Jäger wrote her master thesis under the supervision of Prof. Dr. Jürgen Gottschalck at the Department of Business Administration and Engineering at the University of Applied Science Pforzheim.

Bibliographic Information

  • Book Title: Global Purchasing Processes in the Business Sector Automotive Aftermarket

  • Book Subtitle: Development of a Reference Model

  • Authors: Anna-Lena Jäger

  • Series Title: BestMasters

  • DOI: https://doi.org/10.1007/978-3-658-04648-4

  • Publisher: Springer Gabler Wiesbaden

  • eBook Packages: Business and Economics, Business and Management (R0)

  • Copyright Information: Springer Fachmedien Wiesbaden 2014

  • Softcover ISBN: 978-3-658-04647-7Published: 27 December 2013

  • eBook ISBN: 978-3-658-04648-4Published: 30 December 2013

  • Series ISSN: 2625-3577

  • Series E-ISSN: 2625-3615

  • Edition Number: 1

  • Number of Pages: XVIII, 97

  • Number of Illustrations: 22 b/w illustrations

  • Topics: Operations Management, Organization, Business and Management, general

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