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Business Networking

Shaping Enterprise Relationships on the Internet

  • Book
  • © 2000

Overview

Authors:
  1. Hubert Österle

    1. Institute for Information Management, University of St. Gallen, St. Gallen, Switzerland

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  2. Elgar Fleisch

    1. Institute for Information Management, University of St. Gallen, St. Gallen, Switzerland

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  3. Rainer Alt

    1. Institute for Information Management, University of St. Gallen, St. Gallen, Switzerland

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  • Provides key success factors and realistic management guidelines
  • With numerous original case studies

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Table of contents (16 chapters)

  1. Front Matter

    Pages i-xv
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  2. Introduction

    1. Introduction

      • Rainer Alt, Elgar Fleisch, Hubert Österle
      Pages 1-13

  3. Building the Foundation

    1. Front Matter

      Pages 15-15
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    2. Enterprise in the Information Age

      • Hubert Österle
      Pages 17-54

    3. Business Networking: A Process-oriented Framework

      • Elgar Fleisch, Hubert Österle
      Pages 55-91

  4. Business Concepts

    1. Front Matter

      Pages 93-93
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    2. Strategies for Business Networking

      • Rainer Alt, Thomas Puschmann, Christian Reichmayr
      Pages 95-116

    3. Business Networking Lessons Learned: Supply Chain Management at Riverwood International

      • Elgar Fleisch, Hubert Österle, Robert Betts
      Pages 117-125

    4. Electronic Commerce and Supply Chain Management at ‘The Swatch Group’

      • Rainer Alt, Karl Maria Grünauer, Christian Reichmayr, Rudolf Zurmühlen
      Pages 127-142

    5. Knowledge Enabled Customer Relationship Management

      • Jens Schulze, Frédéric Thiesse, Volker Bach, Hubert Österle
      Pages 143-160

  5. Information System Concepts

    1. Front Matter

      Pages 161-161
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    2. Future Application Architecture for the Pharmaceutical Industry

      • Thomas Huber, Rainer Alt, Vladimir Barak, Hubert Österle
      Pages 163-183

    3. Information Systems for Supply Chain Management: An Overview

      • Karl Maria Grünauer, Elgar Fleisch, Hubert Österle
      Pages 185-200

    4. Electronic Commerce in the Procurement of Indirect Goods

      • Ralph Dolmetsch, Elgar Fleisch, Hubert Österle
      Pages 201-217

    5. Templates: Achieving Standardization for Business Networking

      • Thomas Huber, Rainer Alt, Günter Lehmann
      Pages 219-237

  6. Key Success Factors

    1. Front Matter

      Pages 239-239
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    2. Key Success Factors for Transaction-oriented Business Networking Systems

      • Rainer Alt, Elgar Fleisch
      Pages 241-256

    3. Towards a Method for Business Networking

      • Roland Klüber, Karl Maria Grünauer, Rainer Alt, Robert Betts, Karl-Heinz Schelhas
      Pages 257-276

    4. Shaping Business Process Networks at ETA SA

      • Roger Benz, Elgar Fleisch, Karl Maria Grünauer, Hubert Österle, Rudolf Zurmühlen
      Pages 277-291

    5. Shaping Applications for Global Networked Enterprises

      • Sven Pohland, Elgar Fleisch
      Pages 293-311
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Keywords

About this book

Electronic commerce, supply chain management, customer relationship management, and other forms of Business Networking will fundamentally change the way business will be conducted in the information age. We will see close collaboration between processes of different enterprises, and above all, new enterprises and new processes. Business Networking offers exceptional opportunities for innovators and harbors fundamental risks for slowpokes. This book proposes a process-oriented model for Business Networking and the concept of networkability to develop realistic strategies for managing enterprise relationships in the Internet economy. It formulates key success factors and management guidelines which were developed in close cooperation between research and practice.

Authors and Affiliations

  • Institute for Information Management, University of St. Gallen, St. Gallen, Switzerland

    Hubert Österle, Elgar Fleisch, Rainer Alt

Bibliographic Information

  • Book Title: Business Networking

  • Book Subtitle: Shaping Enterprise Relationships on the Internet

  • Authors: Hubert Österle, Elgar Fleisch, Rainer Alt

  • DOI: https://doi.org/10.1007/978-3-642-98076-3

  • Publisher: Springer Berlin, Heidelberg

  • eBook Packages: Springer Book Archive

  • Copyright Information: Springer-Verlag Berlin · Heidelberg 2000

  • Softcover ISBN: 978-3-642-98078-7Published: 07 January 2012

  • eBook ISBN: 978-3-642-98076-3Published: 06 December 2012

  • Edition Number: 1

  • Number of Pages: XVI, 376

  • Topics: IT in Business, Management

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