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Information Systems: Failure Analysis

  • Conference proceedings
  • © 1987

Overview

Editors:
  1. John A. Wise

    1. Westinghouse Research and Development Center, Pittsburgh, USA

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    You can also search for this editor in PubMed   Google Scholar

  2. Anthony Debons

    1. University of Pittsburgh, Pittsburgh, USA

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    You can also search for this editor in PubMed   Google Scholar

Part of the book series: NATO ASI Subseries F: (NATO ASI F, volume 32)

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Table of contents (30 papers)

  1. Front Matter

    Pages I-XV
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  2. Systemic Aspects of Information System Failure

    1. Front Matter

      Pages 1-1
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    2. Disaster Warning Systems: Learning from Failure

      • Harold D. Foster
      Pages 3-13

    3. System Issues in Information System Failure

      • Anthony Debons
      Pages 15-19

    4. System Failure Models as a Result of Design Inadequacy

      • Andrew E. Bilinski
      Pages 21-27

    5. Failure of Business Information Systems

      • John D. Spiers
      Pages 29-36

    6. The Relationship Between Information and Decision Making and the Effect on the Reliability and Failure of Information Systems

      • M. C. Yovits, A. de Korvin, R. Kleyle, L. Medsker, M. Mascarenhas
      Pages 37-46

    7. For the Record—Some Difficulties of Generating, Discerning, Transmitting and Receiving a Signal

      • Derek Conway
      Pages 47-52

    8. Two Examples of Partly Failing Information Systems

      • J. G. Kretzschmar
      Pages 53-56

  3. Investigative Methods for Analysis of Information System Failure

    1. Front Matter

      Pages 57-57
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    2. Application of Team Concept/Systems Approach to Investigation of Major Mishaps

      • Rudolf Kapustin
      Pages 59-65

    3. The Investigative Techniques Used by the Challenger Commission to Address Information System Failures as They Related to the Space Shuttle Accident

      • Randy R. Kehrli
      Pages 67-72

    4. Accident Analysis and Information System Failure Analysis

      • M. Trung Ho
      Pages 73-78

    5. Factors in the Investigation of Human Error in Accident Causation

      • Michael L. Barnett
      Pages 79-83

    6. The Investigation of Information Failures in Organizations

      • Donald Mason
      Pages 85-89

    7. Information System Failures During Hazardous Material Spills

      • William F. Stubler, Darlene K. Susa Anderson
      Pages 91-99

    8. Control of Information Generated During Failure Analysis of Information Systems

      • J. Howard Petrie
      Pages 101-105
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Keywords

About this book

Although system analysis is a well established methodology, the specific application of such analysis to information systems is a relatively new endeavor. Indeed, it may be said to be still in the trial-and-error stage. In recent years, such analysis has been given impetus by the numerous accounts of information system failures, some of which have led to serious consequences -e.g., the accident at Three Mile Island, the chemical spills at Bophal, India, and at Institute, West Virginia, and the loss of the space shuttle Challenger. Analysis of the failure of the W. T. Grant Company, the third largest retail organization in the United States, indicated that improper use of the available information was a significant factor in that failure. In spite of these incidents and their widespread impact, only meager attempts have been made to develop an effective methodology for analyzing the information systems involved in such incidents. There have been no well developed guidelines for determining the causes of such events and for recommending solutions so that similar failures could be avoided. To address the need for such a methodology, the North Atlantic Treaty Organization (NATO) sponsored an Advanced Research Workshop attended by a group of 32 scientists, scholars, and expert investigators, representing a variety of disciplines and countries.

Editors and Affiliations

  • Westinghouse Research and Development Center, Pittsburgh, USA

    John A. Wise

  • University of Pittsburgh, Pittsburgh, USA

    Anthony Debons

Bibliographic Information

  • Book Title: Information Systems: Failure Analysis

  • Editors: John A. Wise, Anthony Debons

  • Series Title: NATO ASI Subseries F:

  • DOI: https://doi.org/10.1007/978-3-642-83091-4

  • Publisher: Springer Berlin, Heidelberg

  • eBook Packages: Springer Book Archive

  • Copyright Information: Springer-Verlag Berlin Heidelberg 1987

  • Softcover ISBN: 978-3-642-83093-8Published: 15 December 2011

  • eBook ISBN: 978-3-642-83091-4Published: 06 December 2012

  • Series ISSN: 0258-1248

  • Edition Number: 1

  • Number of Pages: XVI, 340

  • Number of Illustrations: 2 b/w illustrations

  • Topics: Models and Principles

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