Computerization and Work

1. Front Matter

   Pages I-VIII

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2. Section I

   1. Information Technology and Work in the Present Society

      • Ulrich Briefs, John Kjaer, Jean-Louis Rigal

      Pages 1-2

   2. Computers — A Gift of Fire

      • Clavin C. Gotlieb

      Pages 3-16

   3. Information Technologies and Social Power

      • Wilhelm Steinmüller

      Pages 17-33

   4. The Impact of Information Processing on the Working Class

      • Ulrich Briefs

      Pages 34-50

3. Section II

   1. The Major Specific Impacts of Computerization on Work

      • Ulrich Briefs, John Kjaer, Jean-Louis Rigal

      Pages 51-52

   2. Computerization and Employment

      • Jean-Louis Rigai

      Pages 53-70

   3. Information Technology and Skills: Problems in Research and Politics

      • Herbert Kubicek

      Pages 71-93

   4. Computerized Information Systems in Personnel

      • Wolfgang Kilian

      Pages 94-104

4. Section III

   1. Some Prerequisites for Systems Design in the Interest of the Workers

      • Ulrich Briefs, John Kjaer, Jean-Louis Rigal

      Pages 105-105

   2. Individual and Social Implications of Data Processing and Office Automation in Service Industries

      • Niels Bjørn Andersen, John Kjaer

      Pages 106-119

   3. Participation in Technical Change

      • Jostein Fjalestad

      Pages 120-131

   4. Computerization and Education

      • Franz Ofner

      Pages 132-141

5. Section IV

   1. Approaches in System Design for a Defense of Human Work

      • Ulrich Briefs, John Kjaer, Jean-Louis Rigal

      Pages 142-143

   2. Organizational Consequences of the Use of EDP — How to Design Information Technology

      • Hanns-Wilhelm Heibey, Bernd Lutterbeck, Michael Töpel

      Pages 144-158

   3. Humanizing Computerized Information Systems

      • Theodor D. Sterling

      Pages 159-167

6. Conclusions

   1. IFIP TC 9 — Working Group 1 “Computers and Work” Conclusions and Recommendations from the Workshop on the Effects of Computerization on Employment

      • Ulrich Briefs, John Kjaer, Jean-Louis Rigal

      Pages 168-169

   2. IFIP TC 9 — Working Group 1 “Computers and Work” Conclusions and Recommendations from the Workshop on the Effects of Computerization on Professional Skills

      • Ulrich Briefs, John Kjaer, Jean-Louis Rigal

      Pages 170-171

7. Back Matter

   Pages 172-172

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This reader contains contributions referring to one of the most urgent problems in systems design: the effects of computerization on human work and approaches to ameliorate systems design in order to create better conditions for living human work in a computerized world. Of course the choice of papers has been operated somewhat arbitrarily. It primarily reflects the work of IFIP's Working Group 9.1. "Compu­ ters and Work" and of some of its members. The papers were compiled aiming at focussing on very material pro­ blems in the field of "Computers and Work". They substantively re­ flect in several points the discussions and the concern of the Wor­ king Group. Some conclusions from a series of workshops held from 1980 onward by the Working Group are likewise contained and directed to the IFIP community and to other parties concerned. The reader inserts itself into a rather extended line of activities of the Working Group: in addition to contributions to the two IFIP Working Conferences on Human Choice and Computers held in 1974 and in 1979 (proceedings published by North Holland) a recent IFIP Wor­ king Conference on Systems Design For, With and By the Users (held in September 82, proceedings published in March 83 by North Holland) and a joint TC3/TC9 Working Conference on Education for Systems De­ signer/User Co-operation (proceedings to be published by end 84).

• Information Technology (IT)
• Processing
• automation
• computer
• information processing
• information system
• office automation
• organization
• service-oriented computing
• society
• technology

• WSI/DGB, Düsseldorf, Germany

  Ulrich Briefs

• Royal Chartered Fire Ins. Co., Kopenhagen, Germany

  John Kjaer

• Sceaux, France

  Jean-Louis Rigal

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