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Table of contents (6 chapters)
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Front Matter
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Back Matter
Authors and Affiliations
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Feldkirch, Österreich
Andreas Muther
Bibliographic Information
Book Title: Electronic Customer Care
Book Subtitle: Die Anbieter-Kunden-Beziehung im Informationszeitalter
Authors: Andreas Muther
DOI: https://doi.org/10.1007/978-3-642-56593-9
Publisher: Springer Berlin, Heidelberg
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eBook Packages: Springer Book Archive
Copyright Information: Springer-Verlag Berlin Heidelberg 2001
Hardcover ISBN: 978-3-540-41332-5Published: 10 April 2001
Softcover ISBN: 978-3-642-62533-6Published: 01 November 2012
eBook ISBN: 978-3-642-56593-9Published: 07 March 2013
Edition Number: 3
Number of Pages: XIII, 155
Topics: Management, Information Systems Applications (incl. Internet), Marketing