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Part of the book series: Lecture Notes in Business Information Processing (LNBIP, volume 143)
Conference series link(s): IESS: International Conference on Exploring Services Science
Conference proceedings info: IESS 2013.
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Table of contents (28 papers)
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Front Matter
About this book
Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy.
This book contains the refereed proceedings of the 4th International Conference on Exploring Services Science (IESS), held in Porto, Portugal, in February 2013. This year, the conference theme was Enhancing Service System Fundamentals and Experiences, chosen to address the current need to explore enhanced methods, approaches, and techniques for a more sustainable and comprehensive economy and society. The 19 full and 9 short papers accepted for IESS were selected from 78 submissions and presented ideas and results related to innovation, services discovery, services engineering, and services management, as well as the application of services in information technology, business, healthcare, and transportation.
Editors and Affiliations
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Departamento de Engenharia e Gestão Industrial, FEUP – University of Porto, Porto, Portugal
João Falcão e Cunha, Henriqueta Nóvoa
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University of Geneva, Geneva, Switzerland
Mehdi Snene
Bibliographic Information
Book Title: Exploring Services Science
Book Subtitle: 4th International Conference, IESS 2013, Porto, Portugal, February 7-8, 2013, Proceedings
Editors: João Falcão e Cunha, Mehdi Snene, Henriqueta Nóvoa
Series Title: Lecture Notes in Business Information Processing
DOI: https://doi.org/10.1007/978-3-642-36356-6
Publisher: Springer Berlin, Heidelberg
eBook Packages: Computer Science, Computer Science (R0)
Copyright Information: Springer-Verlag Berlin Heidelberg 2013
Softcover ISBN: 978-3-642-36355-9Published: 08 January 2013
eBook ISBN: 978-3-642-36356-6Published: 02 February 2013
Series ISSN: 1865-1348
Series E-ISSN: 1865-1356
Edition Number: 1
Number of Pages: XII, 343
Number of Illustrations: 76 b/w illustrations
Topics: IT in Business, Information Systems Applications (incl. Internet), Information Storage and Retrieval, Software Engineering, Computer Appl. in Administrative Data Processing