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New Studies in Global IT and Business Services Outsourcing

5th Global Sourcing Workshop 2011, Courchevel, France, March 14-17, 2011, Revised Selected Papers

  • Conference proceedings
  • © 2011

Overview

Editors:
  1. Julia Kotlarsky

    1. Warwick Business School, University of Warwick, Coventry, UK

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  2. Leslie P. Willcocks

    1. London School of Economics, London, UK

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  3. Ilan Oshri

    1. Rotterdam School of Management, Erasmus University, Rotterdam, The Netherlands

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Part of the book series: Lecture Notes in Business Information Processing (LNBIP, volume 91)

Included in the following conference series:

Conference proceedings info: Global Sourcing 2011.

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Table of contents (11 papers)

  1. Front Matter

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  2. Global Sourcing of Information Technology and Business Processes

    1. Mechanisms to Implement a Global Multisourcing Strategy

      • Thomas Ph. Herz, Florian Hamel, Falk Uebernickel, Walter Brenner
      Pages 1-20

    2. Assuring Compliance in IT Subcontracting and Cloud Computing

      • Gerhard F. Knolmayer, Petra Asprion
      Pages 21-45

    3. Governance Mechanisms as Substitutes and Complements – A Dynamic Perspective on the Interplay between Contractual and Relational Governance

      • Thomas L. Huber, Thomas A. Fischer, Jens Dibbern
      Pages 46-65

    4. Maturing IT Outsourcing Relationships: A Transaction Costs Perspective

      • Erik Beulen
      Pages 66-79

    5. Examining the Implications of Organizational Structure Changes from a Transaction Cost Perspective

      • Albert Plugge, Jacques Brook
      Pages 80-98

    6. Cultural Emergence in Global IS/IT Outsourcing

      • Danai Tsotra, Laurence Brooks, Guy Fitzgerald
      Pages 99-114

    7. Should This Software Component Be Developed Inside or Outside Our Firm? - A Design Science Perspective on the Sourcing of Application Systems

      • Tommi Kramer, Armin Heinzl, Kai Spohrer
      Pages 115-132

    8. Getting Agile Methods to Work for Cordys Global Software Product Development

      • Jos van Hillegersberg, Gerwin Ligtenberg, Mehmet N. Aydin
      Pages 133-152

    9. Global Software Development Coordination Strategies - A Vendor Perspective

      • Sadhana Deshpande, Sarah Beecham, Ita Richardson
      Pages 153-174

    10. Shared Services Centres: A Case Study on a Dispersed Services Oriented Organization

      • Irman Nazri Nasir, Pamela Abbott, Guy Fitzgerald
      Pages 175-200

    11. Innovation in Outsourcing: Towards a Practical Framework

      • Ilan Oshri, Julia Kotlarsky
      Pages 201-217

  3. Back Matter

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Other volumes

  1. New Studies in Global IT and Business Service Outsourcing

Keywords

About this book

This book contains 11 carefully revised and selected papers from the 5th Workshop on Global Sourcing, held in Courchevel, France, March 14-17, 2011. They have been gleaned from a vast empirical base brought together by leading researchers in information systems, strategic management, and operations.

This volume is intended for use by students, academics, and practitioners interested in the outsourcing and offshoring of information technology and business processes. It offers a review of the key topics in outsourcing and offshoring, populated with practical frameworks that serve as a tool kit for students and managers. The topics discussed combine theoretical and practical insights, and they are extensively illustrated by case studies from client and vendor organizations. Last but not least, the book examines current and future trends in outsourcing and offshoring, paying particular attention to how innovation can be realized in global or outsourced software development environments.

Editors and Affiliations

  • Warwick Business School, University of Warwick, Coventry, UK

    Julia Kotlarsky

  • London School of Economics, London, UK

    Leslie P. Willcocks

  • Rotterdam School of Management, Erasmus University, Rotterdam, The Netherlands

    Ilan Oshri

Bibliographic Information

  • Book Title: New Studies in Global IT and Business Services Outsourcing

  • Book Subtitle: 5th Global Sourcing Workshop 2011, Courchevel, France, March 14-17, 2011, Revised Selected Papers

  • Editors: Julia Kotlarsky, Leslie P. Willcocks, Ilan Oshri

  • Series Title: Lecture Notes in Business Information Processing

  • DOI: https://doi.org/10.1007/978-3-642-24815-3

  • Publisher: Springer Berlin, Heidelberg

  • eBook Packages: Computer Science, Computer Science (R0)

  • Copyright Information: Springer-Verlag GmbH Berlin Heidelberg 2011

  • Softcover ISBN: 978-3-642-24814-6Published: 20 October 2011

  • eBook ISBN: 978-3-642-24815-3Published: 09 October 2011

  • Series ISSN: 1865-1348

  • Series E-ISSN: 1865-1356

  • Edition Number: 1

  • Number of Pages: VIII, 219

  • Number of Illustrations: 18 b/w illustrations, 17 illustrations in colour

  • Topics: Management of Computing and Information Systems, Software Engineering, Organization, Procurement

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