Information Technology and Managing Quality Education

1. Front Matter

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2. Managing Quality Education – Identifying the Learning Needs of the Individual, Then Satisfying Them

   • Don Passey

   Pages 1-10

3. Value Chain of Technology in Higher Education Institutions: From IT Resources to Technological Performance

   • Jacques Bulchand-Gidumal, Santiago Melián-González, Javier Osorio-Acosta

   Pages 11-19

4. Using Information Technology to Promote Thinking

   • Maree A. Skillen

   Pages 20-29

5. Age, Gender and Culture as Correlates of Use of Knowledge Management Systems in Makerere University

   • F. E. K. Bakkabulindi, B. Sekabembe

   Pages 30-42

6. Managing the Online Student Experience: An Ecological Model

   • Bill Davey, Arthur Tatnall

   Pages 43-51

7. Using Open Source Software for Improving Dialog in Computer Science Education – Case Mozambique University

   • Nicholas B. Mavengere, Mikko J. Ruohonen

   Pages 52-61

8. A Baseline for a School Management Information System

   • Alan Strickley

   Pages 62-74

9. Implementation of the Technological Plan for Education in Portugal, a School Perspective

   • António Castro, Leonel Santos

   Pages 75-85

10. In Search of a Conceptual Framework for the Capacities of University ITEM

    • Ronald Bisaso

    Pages 86-94

11. Bridging the Knowledge Gap for African Researchers through Open Access Publishing: The Case of African Higher Education Research Online (AHERO)

    • Beatrice Sekabembe, Jude Ssempebwa

    Pages 95-103

12. Moving towards 2020: A Tentative Approach to ITEM

    • Javier Osorio, Jacques Bulchand

    Pages 104-112

13. Innovation or Renovation? The Management of Strategic and Adoption Decisions within a University

    • Arthur Tatnall, Karen Manning

    Pages 113-120

14. The ‘Educational Lot’ for Young People Who Are NEET: Quality Management and Roles of Management Information Systems

    • Don Passey

    Pages 121-129

15. Emerging Issues in the Utilization of Synchronous ICT in the Delivery of Distance Education at Public Universities in Uganda

    • Rita Nankanja, Ronald Bisaso

    Pages 130-138

16. eLearning Attitudes in Botswana’s Private Sector

    • Paul T. Nleya

    Pages 139-148

17. Using Information Technology in Education to Manage a Professional Learning Community (PLC)

    • Maree A. Skillen

    Pages 149-155

18. Does Personality Type Affect Teachers’ Information Systems Utilization in Pedagogy? The Makerere University Lecturers’ Experience

    • David Kabugo

    Pages 156-165

19. Optimization Technique for Implementation of Blended Learning in Constrained Low Bandwidth Environment

    • Nazir Ahmad Suhail, Jude Lubega

    Pages 166-173

20. The GES Connect Digitally Programme: Shaping Parental Engagement through Technology

    • Alan Strickley, Tim Spiers

    Pages 174-185

This book constitutes the refereed post-proceedings of the 9th IFIP WG 3.7 Conference on Information Technology in Educational Management, ITEM 2010, held in Kasane, Botswana, in July 2010. The 22 revised full papers presented were carefully reviewed and selected. The papers cover a wide range of topics addressing the utilization of ICT at different levels of education from primary education to higher education, such as identifying and satisfying learning needs, strategical management, school management information systems, open source software, and the relationship between ICT and organizational performance.

• Web-based learning
• Web-enabled learning services
• blended learning
• decision management
• distance learning
• e-learning
• education technology
• higher education research
• knowledge management systems
• online education
• pedagogy
• school management information systems

• Victoria Graduate School of Business, Victoria University, Melbourne, Australia

  Arthur Tatnall

• Public Service Reforms Unit, Office of the President, Gaborone, Botswana

  Omponye Coach Kereteletswe

• University of Twente, Enschede, The Netherlands

  Adrie Visscher

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