Behavioral Operations in Planning and Scheduling

1. Front Matter

   Pages i-xiii

   PDF

2. Introduction

   1. Front Matter

      Pages 1-1

      PDF

   2. Introduction

      • Jan Fransoo, Toni Wäfler, John R. Wilson

      Pages 3-10

   3. Decision Making in Planning and Scheduling: A Field Study of Planning Behaviour in Manufacturing

      • Roland Gasser, Katrin Fischer, Toni Wäfler

      Pages 11-30

   4. The Interconnectivity of Planning and Shop Floor: Case Description and Relocation Analysis

      • Cees De Snoo, Wout van Wezel

      Pages 31-43

3. Organization of the Planning Process

   1. Front Matter

      Pages 45-45

      PDF

   2. The Unsung Contribution of Production Planners and Schedulers at Production and Sales Interfaces

      • Martina Berglund, Jane Guinery, Johan Karltun

      Pages 47-81

   3. Collaborative Planning in Supply Chains: The Importance of Creating High Quality Relationships

      • Hannes Günter, Cees De Snoo, Craig Shepherd, Philip Moscoso, Johann Riedel

      Pages 83-104

   4. Measuring Supply Chain Performance: Current Research and Future Directions

      • Craig Shepherd, Hannes Günter

      Pages 105-121

   5. Planning Information Processing along the Supply-Chain: A Socio-Technical View

      • Bernard Grabot, Stefan Marsina, Anne Mayère, Ralph Riedel, Peter Williams

      Pages 123-158

   6. The Planning Bullwhip: A Complex Dynamic Phenomenon in Hierarchical Systems

      • Philip Moscoso, Jan Fransoo, Dieter Fischer, Toni Wäfler

      Pages 159-186

   7. Product Centric Organization of After-Sales Supply Chain Planning and Control

      • Jan Holmström, Naoufel Cheikhrouhou, Gael Farine, Kary Främling

      Pages 187-198

   8. Human Control Capabilities

      • Toni Wäfler, Rüdiger von der Weth, Johan Karltun, Ulrike Starker, Kathrin Gärtner, Roland Gasser et al.

      Pages 199-230

   9. Building Decision Support Systems for Acceptance

      • Ralph Riedel, Jan Fransoo, Vincent Wiers, Katrin Fischer, Julien Cegarra, David Jentsch

      Pages 231-295

4. Design and Support of the Planning and Scheduling Task

   1. Front Matter

      Pages 297-297

      PDF

   2. Design of Scheduling Algorithms

      • Jan Riezebos, Jean-Michel Hoc, Nasser Mebarki, Christos Dimopoulos, Wout van Wezel, Guillaume Pinot

      Pages 299-321

   3. A Comparison of Task Analysis Methods for Planning and Scheduling

      • Julien Cegarra, Wout van Wezel

      Pages 323-338

   4. Allocating Functions to Human and Algorithm in Scheduling

      • Wout van Wezel, Julien Cegarra, Jean-Michel Hoc

      Pages 339-370

   5. Design of Scheduling Algorithms: Applications

      • Jan Riezebos, Jean-Michel Hoc, Nasser Mebarki, Christos Dimopoulos, Wout Van Wezel, Guillaume Pinot

      Pages 371-412

   6. Case Study: Advanced Decision Support for Train Shunting Scheduling

      • Wout van Wezel, Jan Riezebos

      Pages 413-430

Human and organizational factors have a substantial impact on the performance of planning and scheduling processes. Despite widespread and advanced decision support systems, human decision makers are still crucial to improve the operational performance in manufacturing industries. In this text, the state of the art in this area is discussed by experts from a wide variety of engineering and social science disciplines. Moreover, recent results from collaborative studies and a number of field cases are presented. The text is targeted at researchers and graduate students, but is also particularly useful for managers, consultants, and system developers to better understand how human performance can be advanced.

• Decision Support Systems
• Human Factors
• Organization
• Planning and Scheduling
• Supply Chain Management
• Engineering Economics

• BETA Research School, Eindhoven University of Technology, Eindhoven, Netherlands

  Jan C. Fransoo

• Northwestern Switzerland, School of Applied Psychology, University of Applied Sciences, Olten, Switzerland

  Toni Waefler

• , Human Factors Group, University of Nottingham, Nottingham, United Kingdom

  John R. Wilson

Jan. C. Fransoo: Full Professor of Operations Planning and Control at Technical University Eindhoven, NetherlandsToni Waefler: Professor at the University of Applied Science, Olten, SwitzerlandJohn Wilson: Professor of Human Factors in the School of Mechanical, Materials and Manufacturing Engineering. He was founder and first Director of the University' s Institute for Occupational Ergonomics.

Policies and ethics