Software Process Improvement

1. Front Matter

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2. Organisational Issues

   1. Factors with Negative Influence on Software Testing Practice in Spain: A Survey

      • Luis Fernández-Sanz, M. Teresa Villalba, José Ramón Hilera, Raquel Lacuesta

      Pages 1-12

   2. What Is a Test Case? Revisiting the Software Test Case Concept

      • Dani Almog, Tsipi Heart

      Pages 13-31

   3. Automating Expert-Defined Tests: A Suitable Approach for the Medical Device Industry?

      • David Connolly, Fergal Mc Caffery, Frank Keenan

      Pages 32-43

3. SPI Measurement and Assessment

   1. A Model for Selecting an Optimum Set of Measures in Software Organizations

      • Ansar Malook Bhatti, Hafiz Muhammad Abdullah, Cigdem Gencel

      Pages 44-56

   2. Applying a Functional Size Measurement Procedure for Defect Detection in MDD Environments

      • Beatriz Marín, Giovanni Giachetti, Oscar Pastor

      Pages 57-68

   3. Sustainable Service Innovation Model: A Standardized IT Service Management Process Assessment Framework

      • Béatrix Barafort, Anne Rousseau

      Pages 69-80

4. Agile and Open Source Issues

   1. How Can Agile Practices Minimize Global Software Development Co-ordination Risks?

      • Emam Hossain, Muhammad Ali Babar, June Verner

      Pages 81-92

   2. Mapping CMMI Level 2 to Scrum Practices: An Experience Report

      • Jessica Diaz, Juan Garbajosa, Jose A. Calvo-Manzano

      Pages 93-104

   3. The QualOSS Process Evaluation: Initial Experiences with Assessing Open Source Processes

      • Martín Soto, Marcus Ciolkowski

      Pages 105-116

5. SPI and Management Issues

   1. Innovation Process Design: A Change Management and Innovation Dimension Perspective

      • Thomas Peisl, Veronika Reger, Juergen Schmied

      Pages 117-127

   2. Discovering Changes of the Change Control Board Process during a Software Development Project Using Process Mining

      • Jana Šamalíková, Jos J. M. Trienekens, Rob J. Kusters, A. J. M. M. (Ton) Weijters

      Pages 128-136

   3. Global Software Development Patterns for Project Management

      • Antti Välimäki, Jukka Kääriäinen, Kai Koskimies

      Pages 137-148

6. Process Lifecycle and Quality Issues

   1. Applying Application Lifecycle Management for the Development of Complex Systems: Experiences from the Automation Industry

      • Jukka Kääriäinen, Antti Välimäki

      Pages 149-160

   2. Exploring the Role of Usability in the Software Process: A Study of Irish Software SMEs

      • Rory V. O’Connor

      Pages 161-172

   3. Quality Attribute Techniques Framework

      • Yin Kia Chiam, Liming Zhu, Mark Staples

      Pages 173-184

7. Standards and Reference Models

   1. Building an Observatory of Course-of-Action in Software Engineering: Towards a Link between ISO/IEC Software Engineering Standards and a Reflective Practice

      • François-Xavier Bru, Gaëlle Frappin, Ludovic Legrand, Estéban Merrer, Sylvain Piteau, Guillaume Salou et al.

      Pages 185-200

   2. Tailoring ISO/IEC 27001 for SMEs: A Guide to Implement an Information Security Management System in Small Settings

      • Thierry Valdevit, Nicolas Mayer, Béatrix Barafort

      Pages 201-212

   3. An Integrated Framework to Guide Software Process Improvement in Small Organizations

      • Francisco J. Pino, Félix García, Mario Piattini

      Pages 213-224

8. Back Matter

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This textbook is intended for SPI (software process improvement) managers and - searchers, quality managers, and experienced project and research managers. The papers constitute the research proceedings of the 16th EuroSPI (European Software Process Improvement, www.eurospi.net) conference held in Alcala (Madrid region), September 2–4, 2009, Spain. Conferences have been held since 1994 in Dublin, 1995 in Vienna (Austria), 1997 in Budapest (Hungary), 1998 in Gothenburg (Sweden), 1999 in Pori (Finland), 2000 in Copenhagen (Denmark), 2001 in Limerick (Ireland), 2002 in Nuremberg (G- many), 2003 in Graz (Austria), 2004 in Trondheim (Norway), 2005 in Budapest (Hungary), 2006 in Joensuu (Finland), 2007 in Potsdam (Germany), 2008 in Dublin (Ireland), and 2009 in Alcala (Spain). EuroSPI established an experience library (library.eurospi.net) which will be conti- ously extended over the next few years and will be made available to all attendees. EuroSPI also created an umbrella initiative for establishing a European Qualification Network in which different SPINs and national initiatives join mutually beneficial collaborations (ECQA – European Certification and Qualification Association, www.ecqa.org). With a general assembly during October 15–16, 2007 through Euro-SPI partners and networks, in collaboration with the European Union (supported by the EU L- nardo da Vinci Programme) a European certification association has been created (www.eu-certificates.org, www.ecqa.org) for the IT and services sector to offer SPI knowledge and certificates to industry, establishing close knowledge transfer links between research and industry.

• Open Source
• agile programming
• application lifecycle
• model checking
• process mining
• project management
• quality management
• requirements engineering
• software engineering
• software testing
• testing

• Lero, The Irish Software Engineering Research Centre and School of Computing, Dublin City University, Dublin, Ireland

  Rory V. O’Connor

• University of Hertfordshire, Hatfield, Hertfordshire, UK

  Nathan Baddoo

• University of Alcala, Madrid, Spain

  Juan Cuadrago Gallego, Ricardo Rejas Muslera

• Lappeenranta University of Technology, Lappeenranta, Finland

  Kari Smolander

• ISCN, Graz, Austria and ISCN, Bray, Co. Wicklow, Ireland

  Richard Messnarz

Policies and ethics