Information Systems -- Creativity and Innovation in Small and Medium-Sized Enterprises

1. Front Matter

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2. Creativity and Innovation Challenges

   1. Creativity and Intelligence in Small and Medium Sized Enterprises: The Role of Information Systems

      • Gurpreet Dhillon, Bernd Carsten Stahl, Richard Baskerville

      Pages 1-9

   2. SMEs, IT, and the Third Space: Colonization and Creativity in the Theatre Industry

      • Julie E. Kendall, Kenneth E. Kendall

      Pages 10-27

   3. SME 2.0: Roadmap towards Web 2.0-Based Open Innovation in SME-Networks – A Case Study Based Research Framework

      • Nadine Lindermann, Sylvia Valcárcel, Mario Schaarschmidt, Harald von Kortzfleisch

      Pages 28-41

   4. Conducting Creativity Brainstorming Sessions in Small and Medium-Sized Enterprises Using Computer-Mediated Communication Tools

      • Uday S. Murthy

      Pages 42-59

   5. An Examination of the Disruptive Innovation Paradox: The Application of the Innovators Dilemma to SME’s

      • Tadhg Nagle, William Golden

      Pages 60-72

   6. Two Paths for Innovation: Parvenu or Pariah

      • Antony Bryant

      Pages 73-92

   7. Identifying and Addressing Stakeholder Interests in Design Science Research: An Analysis Using Critical Systems Heuristics

      • John R. Venable

      Pages 93-112

   8. Architecture for a Creative Information System

      • Henrique São Mamede, Vitor Santos

      Pages 113-121

   9. Creativity in Agile Systems Development: A Literature Review

      • Kieran Conboy, Xiaofeng Wang, Brian Fitzgerald

      Pages 122-134

3. Challenges in Ensuring Effective Governance

   1. IT Governance in SMEs: Trust or Control?

      • Jan Devos, Hendrik Van Landeghem, Dirk Deschoolmeester

      Pages 135-149

   2. A Methodology for Electronic Business Initiatives Implementation in SME

      • Henrique S. Mamede, Luís Amaral

      Pages 150-157

   3. IT Governance Practices in Small and Medium-Sized Enterprises: Recommendations from an Empirical Study

      • Rui Huang, Robert W. Zmud, R. Leon Price

      Pages 158-179

   4. Life Cycle Model for IT Performance Measurement: A Reference Model for Small and Medium Enterprises (SME)

      • Can Adam Albayrak, Andreas Gadatsch, Dirk Olufs

      Pages 180-191

4. Challenges in Managing Knowledge

   1. Knowledge Management in Small Firms

      • Jessada Panyasorn, Niki Panteli, Philip Powell

      Pages 192-210

   2. An Action Research on Open Knowledge and Technology Transfer

      • Isabel Ramos, Margarida Cardoso, João Vidal Carvalho, José Ismael Graça

      Pages 211-223

   3. Services Supporting Knowledge Maturing in Small and Medium-Sized Enterprises

      • Ronald Maier

      Pages 224-238

5. Organizational Challenges, Power and Politics

   1. The Emergence of ‘Power with’: The Case of a Born Global Organization

      • Lin Yan, Niki Panteli

      Pages 239-256

   2. The Chiasmus of Design: Paradoxical Outcomes in the e-Government Reform of UK Children’s Services

      • David Wastell, Sue White, Karen Broadhurst

      Pages 257-272

   3. How and Why Do IT Entrepreneurs Leave Their Salaried Employment to Start a SME? A Mixed Methods Research Design

      • Gaëtan Mourmant

      Pages 273-286

This book contains the collection of papers presented at the conference of the International Federation for Information Processing Working Group 8.2 "Information and Organizations." The conference took place during June 21–24, 2009 at the Universidade do Minho in Guimarães, Portugal. The conference entitled "CreativeSME - The Role of IS in Leveraging the Intelligence and Creativity of SME’s" attracted high-quality submissions from across the world. Each paper was reviewed by at least two reviewers in a double-blind review process. In addition to the 19 papers presented at the conference, there were five panels and four workshops, which covered a range of issues relevant to SMEs, creativity and information systems. We would like to show our appreciation of the efforts of our two invited keynote speakers, Michael Dowling of the University of Regensburg, Germany and Carlos Zorrinho, Portuguese coordinator of the Lisbon Strategy and the Technological Plan. The following organizations supported the conference through financial or other contributions and we would like to thank them for their engagement:

• Computer
• Electronic Business
• IT gevernance
• SME 2.0
• SME-networks
• Web
• Web 2.0
• agile programming
• calculus
• computer mediated communication
• design
• heuristics
• life cycle model
• software engineering
• theatre industry
• data structures

• School of Business, Virginia Commonwealth University, USA

  Gurpreet Dhillon

• Department of Informatics, The Gateway, De Montfort University, Leicester, UK

  Bernd Carsten Stahl

• Department of Computer Information Systems, Georgia State University, Atlanta, USA

  Richard Baskerville

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