Business Process Management

1. Front Matter

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2. Business Process Modeling

   1. Consistency in Model Integration

      • Kees van Hee, Natalia Sidorova, Lou Somers, Marc Voorhoeve

      Pages 1-16

   2. Using TimeNET to Evaluate Operational Planning Processes

      • Jörn Freiheit, Jonathan Billington

      Pages 17-32

   3. Business Objectives as Drivers for Process Improvement: Practices and Experiences at Thales Naval The Netherlands (TNNL)

      • Jos J. M. Trienekens, Rob J. Kusters, Ben Rendering, Kees Stokla

      Pages 33-48

   4. Modeling Medical E-services

      • Rainer Anzböck, Schahram Dustdar

      Pages 49-65

3. Formal Models in Business Process Management

   1. OPCATeam – Collaborative Business Process Modeling with OPM

      • Dov Dori, Dizza Beimel, Eran Toch

      Pages 66-81

   2. On the Semantics of EPCs: A Framework for Resolving the Vicious Circle

      • Ekkart Kindler

      Pages 82-97

   3. Goal-Oriented Business Process Modeling with EPCs and Value-Focused Thinking

      • Dina Neiger, Leonid Churilov

      Pages 98-115

4. Miscellaneous

   1. A Workflow-Oriented System Architecture for the Management of Container Transportation

      • Sarita Bassil, Rudolf K. Keller, Peter Kropf

      Pages 116-131

   2. Business to Business Transaction Modeling and WWW Support

      • Mateus Barcellos Costa, Rodolfo Ferreira Resende, Mírian Halfeld Ferrari Alves, Marcelo Vieira Segatto

      Pages 132-147

   3. Integration of Multi-attributed Negotiations within Business Processes

      • Carlo Simon, Michael Rebstock

      Pages 148-162

5. Analysis and Verification of Business Processes

   1. Management of Knowledge Intensive Business Processes

      • Norbert Gronau, Edzard Weber

      Pages 163-178

   2. SMART: System Model Acquisition from Requirements Text

      • Dov Dori, Nahum Korda, Avi Soffer, Shalom Cohen

      Pages 179-194

   3. Workload Balancing on Agents for Business Process Efficiency Based on Stochastic Model

      • Byung-Hyun Ha, Joonsoo Bae, Suk-Ho Kang

      Pages 195-210

6. Process Mining

   1. Interactive Workflow Mining

      • Markus Hammori, Joachim Herbst, Niko Kleiner

      Pages 211-226

   2. Supporting Usage-Centered Workflow Design: Why and How?

      • Niko Kleiner

      Pages 227-243

   3. Mining Social Networks: Uncovering Interaction Patterns in Business Processes

      • Wil M. P. van der Aalst, Minseok Song

      Pages 244-260

7. Workflow Management

   1. Model-Driven Approach to Workflow Execution

      • Wonchang Hur, Jae-yoon Jung, Hoontae Kim, Suk-Ho Kang

      Pages 261-273

   2. On Dealing with Structural Conflicts between Process Type and Instance Changes

      • Stefanie Rinderle, Manfred Reichert, Peter Dadam

      Pages 274-289

   3. Cohesion and Coupling Metrics for Workflow Process Design

      • Hajo A. Reijers, Irene T. P. Vanderfeesten

      Pages 290-305

In recent years the management of business processes has emerged as one of the major developments to ease the understanding of, communication about, and evolution of process-oriented information systems in a variety of appli- tion domains. Based on explicit representations of business processes, process stakeholders can communicate about process structure, content, and possible improvements. Formal analysis, veri?cation and simulation techniques have the potential to show de?cits and to e?ectively lead to better and more ?exible processes. Process mining facilitates the discovery of process speci?cations from process logs that are readily available in many organizations. This volume of Springer’s Lecture Notes in Computer Science contains the papers presented at the 2nd International Conference on Business Process M- agement (BPM 2004) which took place in Potsdam, Germany, in June 2004. From more than 70 submissions BPM 2004 received, 19 high-quality research papers were selected. BPM 2004 is part of a conference series that provides a forum for researchers and practitioners in all aspects of business process management. In June 2003, the 1st International Conference on Business Process Management took place in Eindhoven, The Netherlands. Its proceedings were published as Volume 2678 of Lecture Notes in Computer Science by Springer-Verlag. A previous volume (LNCS1806)onBusinessProcessManagementwasbasedonfoureventsdevoted to this topic.

• Planning
• Service-oriented Computing
• Workflow
• Workflow Management
• architecture
• business process
• business process engineering
• business process management
• business process management systems
• business process modeling
• e-commerce
• modeling
• web service development
• web services
• workflow-oriented information systems

• Department of Applied Computer Science, Catholic University of Eichstätt-Ingolstadt,  

  Jörg Desel

• Politecnico di Milano, Italy

  Barbara Pernici

• Hasso-Plattner-Institute, University of Potsdam, Germany

  Mathias Weske

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