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Process Management

A Guide for the Design of Business Processes

  • Book
  • © 2003

Overview

Editors:
  1. Jörg Becker

    1. Institut für Wirtschaftsinformatik, Westfälische Wilhelms-Universität Münster, Münster, Germany

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  2. Martin Kugeler

    1. Münster, Germany

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  3. Michael Rosemann

    1. School of Information Systems, Queensland University of Technology, Brisbane, Australia

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  • Continuous case study of all stages of the project
  • Summarized recommendations in the form of checklists for each stage of the project
  • Includes supplementary material: sn.pub/extras

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Table of contents (10 chapters)

  1. Front Matter

    Pages I-XVII
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  2. The Process in Focus

    • Jörg Becker, Dieter Kahn
    Pages 1-12

  3. Project Management

    • Jörg Becker, Dieter Kahn, Clemens Wernsmann
    Pages 13-39

  4. Preparation of Process Modeling

    • Michael Rosemann
    Pages 41-78

  5. From Strategy to the Business Process Framework

    • Jörg Becker, Volker Meise
    Pages 79-105

  6. As-is Modeling and Process Analysis

    • Ansgar Schwegmann, Michael Laske
    Pages 107-133

  7. To-be Modeling and Process Optimization

    • Mario Speck, Norbert Schnetgöke
    Pages 135-163

  8. Design of a Process-oriented Organizational Structure

    • Martin Kugeler, Michael Vieting
    Pages 165-205

  9. Process Implementation — Process Roll-out

    • Michael Laske, Redmer Luxem
    Pages 207-232

  10. Continuous Process Management

    • Stefan Neumann, Christian Probst, Clemens Wernsmann
    Pages 233-250

  11. Additional Application Areas and Further Perspectives — Beyond Re-engineering

    • Michael zur Mühlen
    Pages 251-288

  12. Back Matter

    Pages 289-339
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Keywords

About this book

Process Management is a comprehensive compendium for the contemporary design of process-oriented organizations. It presents a proven methodology for the introduction and sustainable management of business processes. This book discusses each phase of a business process lifecycle model in the light of current research. A continuous case study provides interesting insights into the actual experiences with this lifecycle model and adds to the credibility of the presented contents. This also includes recommendations which are summarized in pragmatic checklists  for each stage of the project. This book is of relevance for business analysts, business process managers, consultants, and all practitioners dealing with the analysis and re-design of business processes. It is also a valuable resource for lecturers and students in the disciplines of Business, Information Systems and Engineering.

Editors and Affiliations

  • Institut für Wirtschaftsinformatik, Westfälische Wilhelms-Universität Münster, Münster, Germany

    Jörg Becker

  • Münster, Germany

    Martin Kugeler

  • School of Information Systems, Queensland University of Technology, Brisbane, Australia

    Michael Rosemann

Bibliographic Information

  • Book Title: Process Management

  • Book Subtitle: A Guide for the Design of Business Processes

  • Editors: Jörg Becker, Martin Kugeler, Michael Rosemann

  • DOI: https://doi.org/10.1007/978-3-540-24798-2

  • Publisher: Springer Berlin, Heidelberg

  • eBook Packages: Springer Book Archive

  • Copyright Information: Springer-Verlag Berlin Heidelberg 2003

  • eBook ISBN: 978-3-540-24798-2Published: 05 June 2013

  • Edition Number: 1

  • Number of Pages: XVII, 339

  • Number of Illustrations: 172 b/w illustrations

  • Topics: Management, Information Systems Applications (incl. Internet), IT in Business

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