Overview
- Covers theoretical and practical approaches to servitization
- Includes contributions from top scholars in the field
- Provides tools and frameworks to facilitate servitization within companies
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Table of contents (22 chapters)
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Front Matter
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Diagnosing Servitization
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Front Matter
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Servitization Strategies and Business Models
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Front Matter
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Implementing Servitization
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Front Matter
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Solution Sales and Co-creation in Servitization
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Front Matter
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Keywords
About this book
This edited book intends to provide knowledge on tools and practices of servitization to facilitate the formulation and implementation of servitization-based strategies, service infusion and manufacturing service transition globally. Including 22 practically relevant contributions, this book aims to help scholars and practitioners seeking to facilitate servitization in companies through original perspectives and advanced thinking in related issues such as business models, strategic change, practices, processes, routines, value creation and appropriation. Employing practice theory as a useful frame, the contributions span theoretical approaches such as product-service systems, service science, services-dominant logic and cocreation, resource-based views, industrial organization and institutional theory. The book presents tools and frameworks to enable and support servitization and engender understanding of servitization-as-practice.
Editors and Affiliations
About the editors
Marko Kohtamäki is Professor of Strategy and Director of the Networked Value Systems research program at the University of Vaasa, Finland and Visiting Professor in the Luleå University of Technology, Sweden.
Tim Baines is Director of the Advanced Services Group at Aston Business School, UK and the leading international authority on servitization.
Rodrigo Rabetino is Assistant Professor of Strategy in the Department of Management and a researcher in the Networked Value Systems research group at the University of Vaasa, Finland.
Ali Z. Bigdeli is a senior research fellow at the Advanced Services Group at Aston Business School, UK.
Bibliographic Information
Book Title: Practices and Tools for Servitization
Book Subtitle: Managing Service Transition
Editors: Marko Kohtamäki, Tim Baines, Rodrigo Rabetino, Ali Z. Bigdeli
DOI: https://doi.org/10.1007/978-3-319-76517-4
Publisher: Palgrave Macmillan Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer International Publishing AG, part of Springer Nature 2018
Hardcover ISBN: 978-3-319-76516-7Published: 12 June 2018
Softcover ISBN: 978-3-030-09510-9Published: 26 December 2018
eBook ISBN: 978-3-319-76517-4Published: 31 May 2018
Edition Number: 1
Number of Pages: XXVI, 429
Number of Illustrations: 86 b/w illustrations
Topics: Innovation/Technology Management, Operations Management