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Trust and Reputation Management Systems

An e-Business Perspective

  • Book
  • © 2018

Overview

Authors:
  1. Denis Trček

    1. Faculty of Computer and Information Science, University of Ljubljana, Ljubljana, Slovenia

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  • Presents the main methodologies for trust and reputation management
  • Provides a roadmap for implementation
  • Introduces standards and solutions to prevent subverting efforts in electronic business

Part of the book series: SpringerBriefs in Information Systems (BRIEFSINORMAT)

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Table of contents (6 chapters)

  1. Front Matter

    Pages i-xii
    Download chapter PDF

  2. Introduction

    • Denis Trček
    Pages 1-3

  3. A Brief Overview of Trust and Reputation over Various Domains

    • Denis Trček
    Pages 5-19

  4. Computational Trust and Reputation Management

    • Denis Trček
    Pages 21-54

  5. An Implementation Roadmap

    • Denis Trček
    Pages 55-80

  6. Anticipated Uses of the Presented Tools

    • Denis Trček
    Pages 81-83

  7. Trust and Reputation Systems: Conclusions

    • Denis Trček
    Pages 85-86
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Keywords

About this book

This book provides an understanding of the core pillars of trust and reputation systems in electronic business settings. It presents the main existing methods and evaluates them from a managerial point of view. The book outlines the necessary technological environment without entangling the reader in too much technical detail. An implementation roadmap on a strategic and tactical level is given as well as guidance on linking trust and reputation management to existing information systems. Existing standards and solutions like recommendation systems, web services, semantic and big data technologies are put into context to prevent subverting efforts using false ratings, faked identities and other security issues. An outlook into recent and future developments completes the book.

Reviews

“The ultimate goal of this book is to provide general readers with the state-of-the-art insights into the core pillars of trust and reputation phenomena. Drawing on the writer’s lessons learnt from past research and piloting, another goal of this book is to provide reference materials for the strategic- or tactical-level professionals to complement their investment and implementation plans of having such systems implemented.” (Daniel Leung, Information Technology & Tourism, Vol. 20, 2018)​


“This 86-page treatise provides information officers and project managers with a conceptual and computational approach to managing trust and reputation in the e-commerce world. … this compact book includes a significant amount of informative content. It is a worthy addition to the literature on this important topic.” (Brad Reid, Computing Reviews, June, 2018)


Authors and Affiliations

  • Faculty of Computer and Information Science, University of Ljubljana, Ljubljana, Slovenia

    Denis Trček

About the author

Denis Trcek is head of the Chair of Informatics and head of the laboratory of e-media at the University of Ljubljana, Slovenia. His research interest is in electronic business, information security and protection and in pervasive computing.

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