Researching Quality in Care Transitions

1. Front Matter

   Pages i-xiii

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2. Introduction

   1. Front Matter

      Pages 1-1

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   2. Crossing Boundaries: Quality in Care Transitions

      • Karina Aase, Lene Schibevaag, Justin Waring

      Pages 3-29

   3. Studying Complex Care Transitions from a Qualitative Perspective

      • Kristin A. Laugaland, Dagrunn N. Dyrstad, Karina Aase

      Pages 31-48

   4. Studying Complex Care Transitions from a Quantitative Perspective

      • Line K. Bragstad, Christina Foss

      Pages 49-68

3. Patient Perspective

   1. Front Matter

      Pages 69-69

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   2. Patient Experiences of Safety in Care Transitions

      • Jason Scott

      Pages 71-86

   3. The Role of Next of Kin in Care Transitions

      • Dagrunn N. Dyrstad, Marianne Storm

      Pages 87-101

   4. Connecting with Older People: Multiple Transitions in Same Place

      • Fiona Marshall

      Pages 103-119

4. Contexts and Characteristics

   1. Front Matter

      Pages 121-121

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   2. Pre-hospital Transitions and Emergency Care

      • Jason Scott, Darren Flynn, Katharine Chan, Mark-Alexander Sujan

      Pages 123-142

   3. The Role of Professionals’ Competencies in Care Transitions

      • Marianne Storm

      Pages 143-157

   4. The Knowledge Brokering Situations of Care Transitions

      • Simon Bishop, Justin Waring

      Pages 159-178

   5. Transitional Care in a Federated Landscape

      • Frances Rapport, Jeffrey Braithwaite, Rebecca Mitchell, Johanna Westbrook, Kate Churruca

      Pages 179-200

5. Improving Care Transitions

   1. Front Matter

      Pages 201-201

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   2. In-Hospital Handovers: A Context-Specific Design Process

      • Doris Østergaard, Marlene D. Madsen, Lene F. Petersen, Inger M. Siemsen

      Pages 203-221

   3. Can an Elephant Crack a Nut with a Sledgehammer? How Physicians Cross Boundaries

      • Antoinette de Bont, Dorien Zwart

      Pages 223-237

   4. The Meeting Point: Organising for Knowledge Transfer

      • Randi N. Heskestad, Karina Aase

      Pages 239-257

   5. The Role of Integrated Care and Population Health

      • Oliver Groene, Alexander Pimperl, Helmut Hildebrandt

      Pages 259-279

6. Conclusions

   1. Front Matter

      Pages 281-281

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This book is concerned with the complexities of achieving quality in care transitions. The organization and accomplishment of high quality care transitions relies upon the coordination of multiple professionals, working within and across multiple care processes, settings and organizations, each with their own distinct ways of working, profile of resources, and modes of organizing. In short, care transitions might easily be regarded as complex activities that take place within complex systems, which can make accomplishing high quality care challenging. As a subject of enquiry, care transitions are approached from many research, improvement and policy perspectives: from group psychology and human factors to social and political theory; from applied process re-engineering projects to exploratory ethnographic studies; from large-scale policy innovations to local improvements initiatives. This collection will provide a unique cross-disciplinary and multi-level analysis, where each chapter presents a particular depth of insight and analysis, and together offer a holistic and detail understand of care transitions.

• healthcare practice
• risk management
• quality of care
• health providers
• health service
• nursing
• healthcare management
• quality control, reliability, safety and risk

• SHARE, Centre for Resilience in Healthcare, Faculty of Health Studies, University of Stavanger, Stavanger, Norway

  Karina Aase, Lene Schibevaag

• Centre for Health Innovation, Leadership and Learning, Nottingham University Business School, Nottingham, United Kingdom

  Justin Waring

Karina Aase, is the Centre Director of SHARE, Centre for Resilience in Healthcare, within the Department of Health Studies at the University of Stavanger, Norway, where she is also Professor of Patient Safety.


Justin Waring is Professor of Organisational Sociology and Associate Dean for Research at Nottingham University Business School, UK where he founded the Centre for Health Innovation, Leadership & Learning (CHILL), and in 2013 was awarded a Health Foundation Improvement Science Fellowship.


Lene Schibevaag has a background as physiotherapist with a master in Societal Safety from the University of Stavanger, Norway and is Research Coordinator at SHARE, Centre for Resilience in Healthcare, Department of Health Studies at the University of Stavanger, Norway.

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