Skip to main content
  • Book
  • © 2017

Innovating in Practice

Perspectives and Experiences

  • An alternative conceptual framework for studying innovation to suit the challenges in practice
  • Expert contributions built on service and practice-based theories to explore innovation in a multidisciplinary perspective
  • Provides evidence to conditions which lead to successful co-innovation and elements supporting it

Buy it now

Buying options

Softcover Book USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

Table of contents (22 chapters)

  1. Front Matter

    Pages i-xv
  2. Introduction

    • Tiziana Russo-Spena, Cristina Mele, Maaria Nuutinen
    Pages 1-10
  3. Perspectives: Conceptual Insights

    1. Front Matter

      Pages 11-11
    2. Schools of Innovation Thought

      • Cristina Mele, Tiziana Russo-Spena, Maaria Nuutinen, Katri Kallio
      Pages 13-41
    3. Market Innovation: Renewal of Traditional Industrial Networks

      • Suvi Nenonen, Kristian Möller, Kaj Storbacka
      Pages 59-81
    4. Practice-Based Approaches to Learning and Innovating

      • Katri Kallio, Tiziana Russo-Spena, Inka Lappalainen, Cristina Mele
      Pages 83-109
  4. Perspectives: A Practice-Based View

    1. Front Matter

      Pages 111-111
    2. Innovating as a Texture of Practices

      • Cristina Mele, Tiziana Russo-Spena
      Pages 113-137
    3. Practices of Service Innovation Diffusion

      • Daniela Corsaro, Roberta Sebastiani, Cristina Mele
      Pages 159-178
    4. Innovation with Effectuation: An Opportunity for the Public Sector

      • Kirsti Mäensivu, Marja Toivonen, Karo Tammela
      Pages 179-202
  5. Perspectives: Conceptual Merging

    1. Front Matter

      Pages 203-203
    2. Framing the New Social–Service Innovation Mindset

      • Tiziana Russo-Spena, Maria Colurcio, Monia Melia
      Pages 205-235
    3. Conceptualizing Resource Integration to Advance Service Innovation

      • Maria Colurcio, Angela Caridà, Bo Edvardsson
      Pages 237-259
    4. Service Innovation and Smart Cities: Linking the Perspectives

      • Francesco Bifulco, Marco Tregua
      Pages 261-287
  6. Experiences: Customer and Value

    1. Front Matter

      Pages 289-289
    2. Value Proposal Co-Creation in Online Community-Based Idea Contests

      • Carol Kelleher, Aonghus Ó. Céilleachair, Anu Helkkula, Joe Peppard
      Pages 291-316
    3. Business Model Design and Value Co-creation: Looking for a New Pattern

      • Angela Caridà, Monia Melia, Maria Colurcio
      Pages 339-361

About this book

The purpose of the book is to devise an alternative conceptual vocabulary for studying innovation by stressing the role of social, contextual and cultural perspectives. This vocabulary is drawn on a service and on sociological perspectives on innovation based on the ontological assumption that innovation is a value co-creation matter and that it takes place in a reality that is multiple, constructed and socially embedded. The aim is to tackle key issues such as social construction, service innovation, knowledge and learning processes, value (co) creation, innovating and innovation activities networking and collaborative innovation.

Editors and Affiliations

  • University of Naples Federico II, Naples, Italy

    Tiziana Russo-Spena, Cristina Mele

  • VTT Technical Research Centre of Finland, VTT, Finland

    Maaria Nuutinen

About the editors

Tiziana Russo Spena is Assistant Professor at University of Naples “Federico II”. She obtained her PhD in Management and Economics in 2002. Her main areas of interest are innovation and management. She has attended several international conferences and published in Italian journals and international journals, including International Journal of Technology Management, International Journal of Retail & Distribution Management, British Food Journal, International Journal of Product Innovation Management and International Journal of Quality and Service Science. 

Cristina Mele, PhD, is Full Professor at University of Naples “Federico II”. She is the coordinator of PhD in Management. She has published more than 150 publications and has articles in Journalof The Academy of Marketing Science, Journal of Business Research, Industrial Marketing Management, Journal of Service Management, Journal of Retailing and Consumer Services, Journal of Business Market Management, Service Science, International Journal of Quality and Reliability Management, Managing Service Quality, Journal of Customer Behaviour and International Journal of Quality and Service Science. She is one of the co-chairs of The Naples Forum on Service.



Maaria Nuutinen is a doctor of psychology (University of Helsinki) and she acts as a team manager for “Organisation development and renewal” – research team at VTT – the Technical Research Centre of Finland. She has over 13 years experience of studying working practices and organisational culture in a different kind of technological working environments.

Bibliographic Information

Buy it now

Buying options

Softcover Book USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access