Co-production in the Public Sector

1. Front Matter

   Pages i-vii

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2. Co-production of Public Services: Meaning and Motivations

   • Enrico Bracci, Mariagrazia Fugini, Mariafrancesca Sicilia

   Pages 1-11

3. Co-production and Inter-organisational Collaboration in the Provision of Public Services: A Critical Discussion

   • Alessandro Sancino, Carol Jacklin-Jarvis

   Pages 13-26

4. The Participatory Budgeting as a Form of Co-production

   • Carmela Barbera, Mariafrancesca Sicilia, Ileana Steccolini

   Pages 27-39

5. When is Personalisation Considered a Form of Co-production? The Case of Personal Budgets Reform in English Social Care

   • Enrico Bracci, Danny Chow

   Pages 41-57

6. Co-production in Action: The Case of an Italian Residential Care Home

   • Gaia Bassani, Cristiana Cattaneo, Giovanna Galizzi

   Pages 59-76

7. Co-production in Healthcare: Moving Patient Engagement Towards a Managerial Approach

   • Silvia Gilardi, Chiara Guglielmetti, Marta Marsilio, Maddalena Sorrentino

   Pages 77-95

8. Co-production Makes Cities Smarter: Citizens’ Participation in Smart City Initiatives

   • Walter Castelnovo

   Pages 97-117

9. The Role of ICT in Co-Production of e-Government Public Services

   • Mariagrazia Fugini, Mahsa Teimourikia

   Pages 119-139

This book examines the various ways in which co-production can contribute to the creation, design, and delivery of public services, namely by engaging the expertise of users and their networks, by promoting public services that are better targeted and more responsive to users, by cutting costs against the background of austerity in public finance, by creating a synergy between government and civil society that will impact positively on social capital, and by addressing the challenges resulting from growing democratic and citizenship deficits. Particular attention is paid to local government and the health and social care sector. After definition of the concept of co-production, the critical issues which arise when public services are co-produced are discussed. Various experiences of co-production are presented and analyzed with a view to highlighting why, how, and with what effect public service co-production may be implemented. Individual chapters focus on the impact of co-productionin making cities smarter and the use of ICT in supporting co-production of public services. The book will be of relevance to a wide readership, from students to academics and professionals interested or engaged in public service management.

• Healthcare Co-production
• Participatory Budgeting
• Public Service Co-production
• Social Care Co-production
• Public Governance Paradigm
• Participatory Budgeting
• E-Government Public Services
• Inter-Organizational Collaboration
• Smart Cities

• Dep. of Electronics, Info. and Bioengg., Polytechnic of Milan, Milano, Italy

  Mariagrazia Fugini

• Department of Economics, University of Ferrara, Ferrara, Italy

  Enrico Bracci

• Department of Management, Economics, University of Bergamo, Bergamo, Italy

  Mariafrancesca Sicilia

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