Evaluating e-Participation

1. Front Matter

   Pages i-xi

   PDF

2. Introduction

   • Georg Aichholzer, Herbert Kubicek, Lourdes Torres

   Pages 1-9

3. Closing the Evaluation Gap in e-Participation Research and Practice

   • Herbert Kubicek, Georg Aichholzer

   Pages 11-45

4. Citizen Participation in Climate Governance

   • Georg Aichholzer

   Pages 47-62

5. Evaluating Public (e-)Information Provision

   • Basilio Acerete, Ana Yetano, Sonia Royo

   Pages 63-81

6. Evaluating Public (e-)Consultation Processes

   • Herbert Kubicek

   Pages 83-108

7. Collaborative Forms of Citizen (e-)Participation

   • Georg Aichholzer, Stefan Strauß

   Pages 109-122

8. Evaluating Collaborative (e-)Participation in Climate Protection: Approach and Field Study

   • Georg Aichholzer, Doris Allhutter, Herbert Kubicek, Stefan Strauß

   Pages 123-143

9. Impact Measurement via Carbon Calculators

   • Ralf Cimander, Ana Yetano, Sonia Royo

   Pages 145-165

10. Comparing Output and Outcome of Citizen—Government Collaboration on Local Climate Targets

    • Georg Aichholzer, Doris Allhutter, Stefan Strauß

    Pages 167-193

11. Attitude and Behavior Changes Through (e-)Participation in Citizen Panels on Climate Targets

    • Georg Aichholzer, Dieter Feierabend, Doris Allhutter

    Pages 195-218

12. Citizen Panels on Climate Targets: Ecological Impact at Individual Level

    • Ralf Cimander

    Pages 219-241

13. Citizen Panels on Climate Targets: Ecological Impact at Collective Level

    • Ralf Cimander, Sonia Royo, Ana Yetano

    Pages 243-264

14. Citizen Panels on Climate Targets: Analyzing Dropout in Long-Term (e-)Collaboration Processes

    • Ralf Cimander

    Pages 265-288

15. The Managers’ View of Participation Processes with Citizen Panels

    • Vicente Pina, Lourdes Torres

    Pages 289-305

16. What Difference Does the “E” Make? Comparing Communication Channels in Public Consultation and Collaboration Processes

    • Herbert Kubicek

    Pages 307-331

17. Summary and Outlook

    • Herbert Kubicek, Georg Aichholzer

    Pages 333-350

There is a widely acknowledged evaluation gap in the field of e-participation practice and research, a lack of systematic evaluation with regard to process organization, outcome and impacts. This book addresses the state of the art of e-participation research and the existing evaluation gap by reviewing various evaluation approaches and providing a multidisciplinary concept for evaluating the output, outcome and impact of citizen participation via the Internet as well as via traditional media. It offers new knowledge based on empirical results of its application (tailored to different forms and levels of e-participation) in an international comparative perspective.​ The book will advance the academic study and practical application of e-participation through fresh insights, largely drawing on theoretical arguments and empirical research results gained in the European collaborative project “e2democracy”. It applies the same research instruments to a set of similar citizen participation processes in seven local communities in three countries (Austria, Germany and Spain). The generic evaluation framework has been tailored to a tested toolset, and the presentation and discussion of related evaluation results aims at clarifying to what extent these tools can be applied to other consultation and collaboration processes, making the book of interest to policymakers and scholars alike.

• Citizen participation
• Information technology
• e-Government
• e-collaboration
• e-participation
• e2democracy

• Austrian Academy of Sciences, Institute of Technology Assessment Austrian Academy of Sciences, Vienna, Austria

  Georg Aichholzer

• Institute for Information Management, University of Bremen Institute for Information Management, Bremen, Germany

  Herbert Kubicek

• Dept. Accounting and Finance, University of Saragossa Dept. Accounting and Finance, Saragossa, Spain

  Lourdes Torres

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