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  • © 2016

Diversity and Inclusion in Quality Patient Care

  • First textbook dedicated to the ideas of cultural competency and diversity in emergency medicine with a focus on quality of patient care

  • Case studies illustrate cross-cultural tools and language consistent with the ACGME Next Accreditation System milestones

  • Discusses the sensitive treatment of diverse cultures of sexual orientation and identity, language barriers, disability, race, and ethnicity

  • Addresses the physical and psychosocial components of quality care for disabled persons

  • Includes supplementary material: sn.pub/extras

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Table of contents (32 chapters)

  1. Front Matter

    Pages i-xx
  2. Chapters

    1. Front Matter

      Pages 1-1
    2. Defining Diversity in Quality Care

      • Marc A. Nivet, Malika Fair
      Pages 3-9
    3. Racial/Ethnic Health Care Disparities and Inequities: Historical Perspectives

      • Savoy Brummer, Iris Reyes, Marcus L. Martin, Leslie Uldine Walker, Sheryl L. Heron
      Pages 11-21
    4. Educating Medical Professionals to Deliver Quality Health Care to Diverse Patient Populations

      • Marcus L. Martin, Sheryl L. Heron, Lisa Moreno-Walton, Leslie Uldine Walker, Anna Walker Jones
      Pages 23-30
    5. Culturally Competent Faculty

      • Georges Ramalanjaona, Marcus L. Martin
      Pages 31-38
    6. Culturally Sensitive Care: A Review of Models and Educational Methods

      • Antoine Leflore, Susan Sawning, Cherri Hobgood
      Pages 39-53
    7. Interpreter Services

      • Yu-Feng Yvonne Chan, Kumar Alagappan, Saadiyah Bilal, Jan Hargrave, Suzanne Bentley, Marcus L. Martin
      Pages 55-67
    8. Spiritual Care Services in Emergency Medicine

      • Mildred M. Best, Swami Sarvaananda, Jamela M. Martin, Pamela Gayle White, Marcus L. Martin
      Pages 83-100
    9. Looking Past Labels: Effective Care of the Psychiatric Patient

      • Leslie S. Zun, John S. Rozel
      Pages 121-129
    10. Disability and Access

      • Anne Beth Smith
      Pages 131-136
    11. Racial and Ethnic Disparities in the Emergency Department: A Public Health Perspective

      • Edward Stettner, Leon L. Haley Jr., Sheryl L. Heron
      Pages 137-150
    12. Vulnerable Populations: The Elderly

      • Anne Beth Smith
      Pages 161-168
    13. Vulnerable Populations: Children

      • Kevin Ferguson, John S. Misdary, Alex Diaz, Darcy Mainville
      Pages 169-178
    14. Religio-cultural Considerations When Providing Health Care to American Muslims

      • Ugo A. Ezenkwele, Gholamreza Sadeghipour Roodsari, Aasim I. Padela
      Pages 179-188
    15. Disparities and Diversity in Biomedical Research

      • Lynne Holden, Lynne D. Richardson
      Pages 189-198

About this book

No other hospital department cares for patients as diverse as those who come to the Emergency Department (ED). These patients encompass all stages and positions of life and health. Many belong to distinct minority cultures defined by the patient's sexual orientation and gender identity, disability, spirituality, language, race, and ethnicity. It has been well documented that minorities experience inadequate emergency treatment and face poorer healthcare outcomes. Furthermore, research has established that the elderly, ethnic minorities, the poor, and persons with Medicaid coverage are more likely than other people to utilize the emergency department rather than primary care services. With the passage of the Affordable Care Act, particularly the Medicaid expansion, EDs across the United States are poised to care for an unprecedented number of underserved minorities. The need to equip emergency healthcare professionals to practice medicine that is culturally competent in the broadest possible sense has never been greater. Diversity and Inclusion in Quality Patient Care aims to fill this need.

Editors and Affiliations

  • Professor of Emergency Medicine University of Virginia School of Medicine Department of Emergency Medicine, Vice President and Chief Officer for Diversity and Equity, Charlottesville, USA

    Marcus L. Martin

  • Assistant Dean Clinical Education & Student Affairs Emory University School of Medicine, Professor of Emergency Medicine Vice Chair – Administrative Affairs, Atlanta, USA

    Sheryl L. Heron

  • Director of Diversity Department of Medicine Section of Emergency Medicine Louisiana State University Health Sciences Center - New Orleans, Professor of Emergency Medicine Director of Research, New Orleans, USA

    Lisa Moreno-Walton

  • University of Virginia Hospital, Charlottesville, USA

    Anna Walker Jones

About the editors

Editors:
Marcus L. Martin, MD
Vice President and Chief Officer for Diversity and Equity
Professor of Emergency Medicine
University of Virginia School of Medicine
Department of Emergency Medicine
Charlottesville, VA, USA
 
Sheryl Heron, MD, MPH
Professor of Emergency Medicine
Vice Chair – Administrative Affairs
Assistant Dean Clinical Education & Student Affairs
Emory University School of Medicine
Atlanta, GA, USA
 
Lisa Moreno-Walton, MD, MS, MSCR
Professor of Emergency Medicine
Director of Emergency Medicine Research
Director of Diversity in Emergency Medicine
Department of Medicine, Section of Emergency Medicine
Louisiana State University Health Sciences Center- New Orleans
New Orleans, LA, USA
 
Managing Editor:
Anna Walker Jones, BA
Charlottesville, VA, USA

Bibliographic Information

  • Book Title: Diversity and Inclusion in Quality Patient Care

  • Editors: Marcus L. Martin, Sheryl L. Heron, Lisa Moreno-Walton, Anna Walker Jones

  • DOI: https://doi.org/10.1007/978-3-319-22840-2

  • Publisher: Springer Cham

  • eBook Packages: Medicine, Medicine (R0)

  • Copyright Information: Springer International Publishing Switzerland 2016

  • eBook ISBN: 978-3-319-22840-2Published: 18 December 2015

  • Edition Number: 1

  • Number of Pages: XX, 293

  • Number of Illustrations: 3 b/w illustrations

  • Topics: Emergency Medicine, Primary Care Medicine, Public Health

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Other ways to access