Overview
- Introduces the reader to the essentials of social media
- Pursues a comprehensive approach to social media, viewing it from an organizational perspective
- Combines academic insights and practical tips and tricks
Part of the book series: Springer Texts in Business and Economics (STBE)
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Table of contents (12 chapters)
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Front Matter
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Back Matter
Keywords
About this book
This undergraduate textbook adopts the perspective of organizations - not individuals - and clarifies the impact of social media on their different departments or disciplines, while also exploring how organizations use social media to create business value. To do so, the book pursues a uniquely multi-disciplinary approach, embracing IT, marketing, HR and many other fields. Readers will benefit from a comprehensive selection of current topics, including: tools, tactics and strategies for social media, internal and external communication, viral marketing campaigns, social CRM, employer branding, e-recruiting, search engine optimization, social mining, sentiment analysis, crowdfunding, and legal and ethical issues.
Reviews
“This book … is an undergraduate textbook. But I must say that I have reviewed and read other undergraduate textbooks but this one in particular it is really well-written and it is really on the right level. … I want to say that this is a very modern and unique book and it is essential if you work with marketing, social media and corporate management. It will be a good addition to your personal library and for your reading. Enjoy!” (Inspire and Action Blog, inspireandaction.wordpress.com, April, 2017)
“This is an easy-to-read book that provides a rich set of both theoretical background and practical examples on the use and impact of the social media on all business functions and departments. The multi-disciplinary perspective of the book is its major differentiator in relation to other textbooks related to social media in management. The book constitutes a very useful reading for researchers-academics, students, professionals and policy makers involved and interested in socialmedia management.” (Marianna Sigala, Information Technology & Tourism, Vol. 17, 2017)
“Most chapters end with a self-test for review and a bibliography. Scattered within the chapters are case examples, sometimes questions with potential solutions, and sometimes provocative items to ponder. … There are a plethora of how-to guides to social media management, but this is the first text I know of geared toward nontechnical, undergraduate students in business fields. It is targeted to students in the fields of business and administration … .” (David Bellin, Computing Reviews, April, 2016)
Authors and Affiliations
About the author
Bibliographic Information
Book Title: Social Media Management
Book Subtitle: Technologies and Strategies for Creating Business Value
Authors: Amy Van Looy
Series Title: Springer Texts in Business and Economics
DOI: https://doi.org/10.1007/978-3-319-21990-5
Publisher: Springer Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: Springer International Publishing Switzerland 2016
Softcover ISBN: 978-3-319-37305-8Published: 23 August 2016
eBook ISBN: 978-3-319-21990-5Published: 14 September 2015
Series ISSN: 2192-4333
Series E-ISSN: 2192-4341
Edition Number: 1
Number of Pages: XIX, 250
Topics: Media Management, IT in Business, Marketing, e-Commerce/e-business, Human Resource Management