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  • © 2014

Conflict Resolution and its Context

From the Analysis of Behavioural Patterns to Efficient Decision-Making

  • Highlights the opportunities Artificial Intelligence presents for improving conflict resolution
  • Covers a cutting-edge topic and describes innovative solutions to conflict resolution
  • Provides a systematic and updated overview of the current state of legal systems as well as the main drawbacks of the current alternative approaches
  • Introduces the implementation of an environment that "reads" the users in order to improve conflict resolution processes
  • Includes supplementary material: sn.pub/extras

Part of the book series: Law, Governance and Technology Series (LGTS, volume 18)

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Table of contents (13 chapters)

  1. Front Matter

    Pages i-xxviii
  2. Online Dispute Resolution and Its Context

    1. Front Matter

      Pages 1-1
    2. Introduction

      • Davide Carneiro, Paulo Novais, José Neves
      Pages 3-9
    3. Traditional and Alternative Ways to Solve Conflicts

      • Davide Carneiro, Paulo Novais, José Neves
      Pages 11-37
    4. Advantages and Disadvantages of Avoiding the Courtroom

      • Davide Carneiro, Paulo Novais, José Neves
      Pages 39-59
    5. Artificial Intelligence in Online Dispute Resolution

      • Davide Carneiro, Paulo Novais, José Neves
      Pages 61-96
    6. Context and Its Importance

      • Davide Carneiro, Paulo Novais, José Neves
      Pages 97-117
  3. Technological Framework

    1. Front Matter

      Pages 119-119
    2. An Agent-Based Architecture for a Second Generation ODR Tool

      • Davide Carneiro, Paulo Novais, José Neves
      Pages 121-140
    3. Information Retrieval

      • Davide Carneiro, Paulo Novais, José Neves
      Pages 141-162
    4. The Conflict Resolution Process

      • Davide Carneiro, Paulo Novais, José Neves
      Pages 163-186
  4. Context Acquisition in Online Dispute Resolution

    1. Front Matter

      Pages 187-187
    2. A Framework for Developing Sensible Environments

      • Davide Carneiro, Paulo Novais, José Neves
      Pages 189-205
    3. Inferring Conflict Resolution Styles

      • Davide Carneiro, Paulo Novais, José Neves
      Pages 207-221
    4. Stress in Conflict Resolution

      • Davide Carneiro, Paulo Novais, José Neves
      Pages 223-240
  5. Conclusions and Future Directions

    1. Front Matter

      Pages 241-241
    2. Analysis of Practical Results

      • Davide Carneiro, Paulo Novais, José Neves
      Pages 243-267
    3. Concluding Remarks and Future Thoughts

      • Davide Carneiro, Paulo Novais, José Neves
      Pages 269-279

About this book

This book studies how technological solutions can be used to alleviate the current state of legal systems, with their clogged up courtrooms and inefficient conflict resolution methods. It reviews the shortcomings and disadvantages of traditional and alternative conflict resolution methods and turns to Artificial Intelligence for problem-solving techniques and solutions. The book is divided into four parts. The first part presents a general and systematic analysis of the current state of the legal systems, identifying the main problems and their causes. It then moves on to present UM Court: a framework for testing and prototyping conflict resolution services. This framework was developed with the objective of using Artificial Intelligence techniques to build a service environment for conflict resolution. The third part of the book takes a step into the future by analyzing the use of Intelligent Environments in the support of conflict management and resolution. It describes the approach taken and the experiments performed in the Intelligent Systems Lab of the University of Minho. The final part of the book contains the conclusions and shows the potential advantages of the use of Intelligent Environments as a way to implement better conflict resolution procedures (virtual or real), in which all the participants have access to more and better information and are able to take better informed decisions.

Authors and Affiliations

  • CCTC/Department of Informatics, University of Minho, Braga, Portugal

    Davide Carneiro, Paulo Novais, José Neves

Bibliographic Information

  • Book Title: Conflict Resolution and its Context

  • Book Subtitle: From the Analysis of Behavioural Patterns to Efficient Decision-Making

  • Authors: Davide Carneiro, Paulo Novais, José Neves

  • Series Title: Law, Governance and Technology Series

  • DOI: https://doi.org/10.1007/978-3-319-06239-6

  • Publisher: Springer Cham

  • eBook Packages: Computer Science, Computer Science (R0)

  • Copyright Information: Springer International Publishing Switzerland 2014

  • Hardcover ISBN: 978-3-319-06238-9Published: 25 June 2014

  • Softcover ISBN: 978-3-319-37757-5Published: 17 September 2016

  • eBook ISBN: 978-3-319-06239-6Published: 02 June 2014

  • Series ISSN: 2352-1902

  • Series E-ISSN: 2352-1910

  • Edition Number: 1

  • Number of Pages: XXVIII, 279

  • Number of Illustrations: 25 b/w illustrations, 46 illustrations in colour

  • Topics: Artificial Intelligence, Fundamentals of Law, Computer Imaging, Vision, Pattern Recognition and Graphics

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access