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User-Centric Technology Design for Nonprofit and Civic Engagements

  • Book
  • © 2014

Overview

Editors:
  1. Saqib Saeed

    1. Department of Computer Science, Bahria University, Islamabad, Pakistan

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  • Examines the inherent issues, technology design implications, user experiences and guidelines for technology appropriation in non profit settings
  • Analyses general design requirements IT systems for nonprofit organizations
  • Investigates the increased political importance of the nonprofit sector and their general organizational characteristics
  • Includes supplementary material: sn.pub/extras

Part of the book series: Public Administration and Information Technology (PAIT, volume 9)

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Table of contents (12 chapters)

  1. Front Matter

    Pages i-xii
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  3. Case Studies

    1. Front Matter

      Pages 89-89
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    2. Exploring Civic Engagement on Public Displays

      • Simo Hosio, Jorge Goncalves, Vassilis Kostakos, Jukka Riekki
      Pages 91-111

    3. An Implementation of isiXhosa Text-to-Speech Modules to Support e-Services in Marginalized Rural Areas

      • Okuthe P. Kogeda, Siphe Mhlana, Thinyane Mamello, Thomas Olwal
      Pages 113-133

    4. Information and Communication Technology Platform Design for Public Administration Reform: Tensions and Synergies in Bangalore, India

      • Shefali Virkar
      Pages 135-169

    5. Context-Aware Mobile Interface Design for M-government

      • Hana Al-Nuaim
      Pages 171-186

    6. Understanding Web Usability Issues: A Case Study of Pakistani Political Parties

      • Tayyaba Ayub, Kiran Nazeer, Saqib Saeed
      Pages 187-194

    7. Kenyan eParticipation Ecologies and the Rise of African Techno-Discourses: Methodological and Ethical Challenges in Understanding the Role of ICTs in Kenya

      • Vincenzo Cavallo
      Pages 195-218
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Keywords

About this book

Due to the increased global political importance of the nonprofit sector, its technological support and organizational characteristics have become important fields of research. In order to conduct effective work, nonprofits need to communicate and coordinate effectively. However, such settings are generally characterized by a lack of resources, an absence of formal hierarchical structures and differences in languages and culture among the activists. Modern technologies could help nonprofit networks in improving their working. In order to design appropriate technological support for such settings, it is important to understand their work practices, which widely differ from traditional business organizations. This book aims to strengthen the body of knowledge by providing user studies and concepts related to user centered technology design process for nonprofit settings. The examination of ethnographic studies and user centered evaluation of IT artifacts in practice will further the understanding of design requirements of these systems. This book includes chapters from leading scholars and practitioners on the technology design process examining human centered factors. The chapters will focus on developed and developing countries as they both have unique issues in technology design. The book will be useful or of interest to academics from a range of fields including information systems, human computer interaction, computer supported cooperative work and organizational science as well as for government officials and governmental organizations.

Editors and Affiliations

  • Department of Computer Science, Bahria University, Islamabad, Pakistan

    Saqib Saeed

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