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- Includes supplementary material: sn.pub/extras
Part of the book series: SpringerBriefs in Applied Sciences and Technology (BRIEFSAPPLSCIENCES)
Part of the book sub series: PoliMI SpringerBriefs (BRIEFSPOLIMI)
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Table of contents (6 chapters)
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Front Matter
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Back Matter
About this book
This book explores the factors that affect the efficiency and effectiveness of electronic government (e-Government) by analyzing two employment- service systems in Italy and Catalonia: the Borsa Lavoro Lombardia Portal (Lombardy Employment Services Portal) and the Servei d’Ocupació de Catalunya (Catalan Employment Services Portal). The evaluation methodology used in the case studies and the related set of technical, social, and economic indicators are clearly described. The technological and organizational features of the systems of the two systems are then compared and their impacts assessed. In addition, the extent to which each system has been a driver of employment within its region and country is evaluated in relation to the impact of the industrial and commercial background. Readers will gain a deeper understanding of the main factors that might influence the effectiveness of e-Government and appreciate how the use of information and communication technology (ICT) may appear to improve the execution of government functions yet not achieve a true increase in effectiveness.
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Authors and Affiliations
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Department of Electronics, Information and Bioengineering, Politecnico di Milano, Milan, Italy
Maria Grazia Fugini
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Management Engineering, Politecnico di Milano, Milan, Italy
Piercarlo Maggiolini
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Business Organisation, Technical University of Catalonia, Barcelona, Spain
Ramon Salvador Valles
About the authors
Bibliographic Information
Book Title: e-Government and Employment Services
Book Subtitle: A Case Study in Effectiveness
Authors: Maria Grazia Fugini, Piercarlo Maggiolini, Ramon Salvador Valles
Series Title: SpringerBriefs in Applied Sciences and Technology
DOI: https://doi.org/10.1007/978-3-319-02030-3
Publisher: Springer Cham
eBook Packages: Computer Science, Computer Science (R0)
Copyright Information: The Author(s) 2014
Softcover ISBN: 978-3-319-02029-7Published: 14 January 2015
eBook ISBN: 978-3-319-02030-3Published: 27 December 2014
Series ISSN: 2191-530X
Series E-ISSN: 2191-5318
Edition Number: 1
Number of Pages: VIII, 95
Number of Illustrations: 13 b/w illustrations
Topics: Computer Appl. in Social and Behavioral Sciences, Human Resource Management, Quality of Life Research, Information Systems Applications (incl. Internet)