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Information and Communication Technologies in Tourism 2009

Proceedings of the International Conference in Amsterdam, The Netherlands, 2009

  • Conference proceedings
  • © 2009

Overview

Editors:
  1. Wolfram Höpken

    1. University of Applied Sciences Ravensburg-Weingarten, Weingarten, Germany

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  2. Ulrike Gretzel

    1. Laboratory for Intelligent Systems in Tourism, Texas A&M University, Texas, USA

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  3. Rob Law

    1. School of Hotel & Tourism Management, The Hong Kong Polytechnic University, Hong Kong

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Table of contents (42 papers)

  1. Front Matter

    Pages I-XIV
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  2. Online Communities

    1. Role of Community Informatics in Heritage Tourism Development

      • Ulrike Gretzel, Hanyoung Go, Kyunghee Lee, Tazim Jamal
      Pages 1-11

    2. From Paradigmatic to Syntagmatic Communities: A Socio-Semiotic Approach to the Evolution Pattern of Online Travel Communities

      • Lorenzo Cantoni, Stefano Tardini, Alessandro Inversini, Elena Marchiori
      Pages 13-24

    3. The Virtualization of Backpacker Culture

      • Cody Morris Paris
      Pages 25-35

  3. User Generated Content

    1. Comparison of Deceptive and Truthful Travel Reviews

      • Kyung-Hyan Yoo, Ulrike Gretzel
      Pages 37-47

    2. Trust in Travel-related Consumer Generated Media

      • Kyung-Hyan Yoo, Yoonjung Lee, Ulrike Gretzel, Daniel R. Fesenmaier
      Pages 49-59

    3. What is Told in Travel Blogs? Exploring Travel Blogs for Consumer Narrative Analysis

      • Carmela Bosangit, Scott McCabe, Sally Hibbert
      Pages 61-71

    4. Complaints on the Online Environment — The Case of Hong Kong Hotels

      • Norman Au, Dimitrios Buhalis, Rob Law
      Pages 73-85

    5. The Impact of Online Reviews on the Choice of Holiday Accommodations

      • Katia Laura Sidali, Holger Schulze, Achim Spiller
      Pages 87-98

    6. The Importance and Use of Weblogs for Backpackers

      • Christof Hofstaetter, Roman Egger
      Pages 99-110

  4. Recommender Systems

    1. The Effects of Virtual Product Experience on Changing Consumers’ First Impression Bias

      • Her-Sen Doong, Hui-Chih Wang, Jian-Guo Fong
      Pages 111-121

    2. Towards Risk Minimization for Novice Gamblers: A ‘Not So Expert’ System

      • G. Michael McGrath
      Pages 123-134

    3. Building an Ontology-Based Framework for Tourism Recommendation Services

      • Olawande Daramola, Mathew Adigun, Charles Ayo
      Pages 135-147

    4. Learning Adaptive Recommendation Strategies for Online Travel Planning

      • Tariq Mahmood, Francesco Ricci, Adriano Venturini
      Pages 149-160

  5. Mobile Technology

    1. Wireless Applications in Destinations

      • Dimitrios Buhalis, Luca Pistidda
      Pages 161-171

    2. Personalized Mobile City Transport Advisory System

      • Gytis Tumas, Francesco Ricci
      Pages 173-183

    3. Intelligent Routing System for a Personalised Electronic Tourist Guide

      • Ander Garcia, Maria Teresa Linaza, Olatz Arbelaitz, Pieter Vansteenwegen
      Pages 185-197

  6. Platforms and Tools

    1. Designing Online Virtual Worlds for Cultural Heritage

      • Francesco Bellotti, Riccardo Berta, Alessandro De Gloria, Ludovica Primavera
      Pages 199-209

    2. An Automated Approach for Deriving Semantic Annotations of Tourism Products based on Geospatial Information

      • Markus Zanker, Matthias Fuchs, Alexander Seebacher, Markus Jessenitschnig, Martin Stromberger
      Pages 211-221

    3. RFID-Based Action Tracking for Measuring the Impact of Cultural Events on Tourism

      • Nicola Zeni, Nadzeya Kiyavitskaya, Serena Barbera, Basar Oztaysi, Luisa Mich
      Pages 223-235
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Keywords

About this book

th This year the ENTER conference will be celebrated for the 16 time. Founded in 1993 as an interface between information and communication technologies on the one side and travel and tourism on the other, ENTER has steadily matured to become the world’s premier global conference in this fascinating and constantly advancing and progressing area of research and praxis. The aim and unique purpose of ENTER is to bring together practitioners from the travel and tourism industry, representatives from national and regional tourism boards, and academics and researchers from different disciplines to facilitate the exchange and joint development of new ideas, innovative approaches and advanced solutions. Therefore, research findings presented at ENTER always have a strong relationship and relevance to problems faced by the industry. Information and communication technologies have reshaped the travel and tourism industry in the last decade and new topics and corresponding challenges are evolving rapidly. The dynamic nature of tourism markets has become ever more pronounced and innovative business models like online communities continue to emerge. ENTER 2009 pays attention to this situation and the theme eTourism: dynamic challenges for travel and tourism expresses the objective to present a collection of cutting-edge academic and industrial research as well as practical applications dealing with new challenges and new ways of doing business in a rapidly changing and highly dynamic environment.

Editors and Affiliations

  • University of Applied Sciences Ravensburg-Weingarten, Weingarten, Germany

    Wolfram Höpken

  • Laboratory for Intelligent Systems in Tourism, Texas A&M University, Texas, USA

    Ulrike Gretzel

  • School of Hotel & Tourism Management, The Hong Kong Polytechnic University, Hong Kong

    Rob Law

Bibliographic Information

  • Book Title: Information and Communication Technologies in Tourism 2009

  • Book Subtitle: Proceedings of the International Conference in Amsterdam, The Netherlands, 2009

  • Editors: Wolfram Höpken, Ulrike Gretzel, Rob Law

  • DOI: https://doi.org/10.1007/978-3-211-93971-0

  • Publisher: Springer Vienna

  • Copyright Information: Springer-Verlag Vienna 2009

  • Edition Number: 1

  • Number of Pages: XIV, 517

  • Number of Illustrations: 92 b/w illustrations

  • Topics: IT in Business, Information Systems Applications (incl. Internet)

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