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Standards for Management Systems

A Comprehensive Guide to Content, Implementation Tools, and Certification Schemes

  • Book
  • © 2020

Overview

  • Provides guidance on management standards from quality management to CSR to anti-bribery management and many others
  • Deals with implementation of standards and how and which certifications help managers achieve them
  • Also provides an overview on auditing and certification of management systems
  • Gives an extensive overview about the tools that are needed during all phases of a management system's lifetime
  • Derives instead of just lists important results of statistical and other methods

Part of the book series: Management for Professionals (MANAGPROF)

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Table of contents (9 chapters)

Keywords

About this book

This book guides readers through the broad field of generic and industry-specific management system standards, as well as through the arsenal of tools that are needed to effectively implement them. It covers a wide spectrum, from the classic standard ISO 9001 for quality management to standards for environmental safety, information security, energy efficiency, business continuity, laboratory management, etc. A dedicated chapter addresses international management standards for compliance, anti-bribery and social responsibility management.

In turn, a major portion of the book focuses on relevant tools that students and practitioners need to be familiar with: 8D reports, acceptance sampling, failure tree analysis, FMEA, control charts, correlation analysis, designing experiments, estimating parameters and confidence intervals, event tree analysis, HAZOP, Ishikawa diagrams, Monte Carlo simulation, regression analysis, reliability theory, data sampling and surveys, testing hypotheses, and much more. An overview of the necessary mathematical concepts is also provided to help readers understand the technicalities of the tools discussed. A down-to-earth yet thorough approach is employed throughout the book to help practitioners and management students alike easily grasp the various topics.



Authors and Affiliations

  • Erlangen, Germany

    Herfried Kohl

About the author

Herfried Kohl holds a PhD in Physics, and has over 25 years of international experience in the field of management systems, auditing and certification. He is the author of three German language books on quality management published by Springer.

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