Overview
- Provides an analysis of the phenomenon of psychological reactance to technology in the context of HCI
- Presents strategies to increase user acceptance of complicated or intimidating technology
- Includes measurement tools for psychological reactance
Part of the book series: T-Labs Series in Telecommunication Services (TLABS)
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Table of contents (14 chapters)
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Theory
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Relevance of Psychological Reactance in Human–Computer Interaction
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Measurement of State Reactance
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Determinants of State Reactance
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General Discussion
Keywords
About this book
This book provides an in-depth investigation on the psychological phenomenon "reactance“ in the context of Human-Computer Interaction (HCI). The author argues that the complexity and autonomy of modern technology can sometimes be overwhelming and can then be perceived as a threat to freedom by its users, thereby diminishing acceptance. The book investigates if and how this is the case and provides strategies to regain the lost acceptance. Topics include relevance of reactance on HCI, triggers for reactance, consequences of reactance, measurement of reactance, and countermeasures to reactance.
Authors and Affiliations
About the author
Patrick Ehrenbrink studied Cognitive Science at University of Osnabrück and Human Factors at Technische Universität Berlin. He completed his PhD at the Quality and Usability Lab at Technische Universität Berlin. He was also appointed as a Research Fellow at the University of Technology, Sydney. He has published in several major journals and conference proceedings.
Bibliographic Information
Book Title: The Role of Psychological Reactance in Human–Computer Interaction
Authors: Patrick Ehrenbrink
Series Title: T-Labs Series in Telecommunication Services
DOI: https://doi.org/10.1007/978-3-030-30310-5
Publisher: Springer Cham
eBook Packages: Engineering, Engineering (R0)
Copyright Information: Springer Nature Switzerland AG 2020
Hardcover ISBN: 978-3-030-30309-9Published: 07 November 2019
Softcover ISBN: 978-3-030-30312-9Published: 07 November 2020
eBook ISBN: 978-3-030-30310-5Published: 25 October 2019
Series ISSN: 2192-2810
Series E-ISSN: 2192-2829
Edition Number: 1
Number of Pages: XIII, 143
Number of Illustrations: 7 b/w illustrations, 10 illustrations in colour
Topics: Communications Engineering, Networks, User Interfaces and Human Computer Interaction, Computational Intelligence, Computer Imaging, Vision, Pattern Recognition and Graphics