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Run IT

Dominating Information Technology

  • Book
  • © 2019

Overview

Authors:
  1. Andreas Graesser

    1. Innovad LLC, Wayne, USA

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  • Completely up-to-date guide to managing IT at any size enterprise
  • Author has 25 years of experience advising clients on installing and managing IT systems
  • Includes “The Five Pitfalls,” or the Sins of IT Operation, and how to avoid them

Part of the book series: Management for Professionals (MANAGPROF)

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Table of contents (8 chapters)

  1. Front Matter

    Pages i-xi
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  2. Introduction

    • Andreas Graesser
    Pages 1-4

  3. Digital Vision

    • Andreas Graesser
    Pages 5-22

  4. The Five Pitfalls of Software Implementations

    • Andreas Graesser
    Pages 23-85

  5. Implementation of Cloud Applications

    • Andreas Graesser
    Pages 87-104

  6. Preparing the IT Operation for Production

    • Andreas Graesser
    Pages 105-121

  7. Best Practices—And More

    • Andreas Graesser
    Pages 123-163

  8. Digital Strategies

    • Andreas Graesser
    Pages 165-211

  9. Conclusion and Outlook

    • Andreas Graesser
    Pages 213-217

  10. Back Matter

    Pages 219-225
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Keywords

About this book

This book describes the intrinsic factors of IT Operation and its set-up during the software implementation phase. Based on the author’s long-term experience in managing IT for more than 100 clients over nearly 25 years, the book examines the needed knowledge and execution management capabilities to implement and run IT environments successfully for all sizes of enterprises. Many real-world examples provide insight into typical IT challenges and recipes to turn common pitfalls of implementation and operation into best practices. In order to dominate information technology and not be dominated by it, readers will understand how to identify the most common risk factors during implementations and how to initiate successful risk-mitigation measures. The goal of this book is to arm the reader to completely prevent The 5 Pitfalls of Software Implementation by using the right programmatic design and execution.

After an introduction to the book, individual chapters examine the vision of a Perfect IT and how Design Thinking and innovation contributes to it. The core chapters conveys The Five Pitfalls of Software Implementation, including Underestimation of System Performance Issues, Weak Program Governance and Leadership, and Operational Un-Readiness. The challenges surrounding implementations of cloud applications, are presented separately. Final chapters describe the preparation of the IT Operation along with a number of dos and don’ts (i.e. ‘Best Practices’ and ‘Worst Practices’). The book concludes by presenting some Digital Strategies of companies, to dominate information technology.

Authors and Affiliations

  • Innovad LLC, Wayne, USA

    Andreas Graesser

About the author

Andreas Graesser is the Founder and CEO of innovad LLC, a company he started in 2017 providing IT strategy services to architect a company’s digital business and IT strategies, to rescue IT implementation projects, and to optimize an IT organization’s processes and budgets. Prior to that, he worked with SAP Germany, eventually relocating in 2000 to the US to serve as SAP America’s Support VP. Between 2012 and 2017, he managed as the SVP of SAP America the profitable growth and delivery of all SAP MaxAttention services, including the development of the MaxAttention services portfolio and its delivery methodologies.

Bibliographic Information

  • Book Title: Run IT

  • Book Subtitle: Dominating Information Technology

  • Authors: Andreas Graesser

  • Series Title: Management for Professionals

  • DOI: https://doi.org/10.1007/978-3-030-14219-3

  • Publisher: Springer Cham

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: Springer Nature Switzerland AG 2019

  • Hardcover ISBN: 978-3-030-14218-6Published: 06 May 2019

  • eBook ISBN: 978-3-030-14219-3Published: 23 April 2019

  • Series ISSN: 2192-8096

  • Series E-ISSN: 2192-810X

  • Edition Number: 1

  • Number of Pages: XI, 225

  • Number of Illustrations: 3 b/w illustrations, 74 illustrations in colour

  • Topics: IT in Business

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