Overview
- Focuses on a specific and understudied group of street-level bureaucrats: inspectors
- Moves beyond the current focus of street level bureaucracy scholarship by focusing on the social dynamics of bureaucratic interactions
- Appeals to scholars particularly working on policy sectors in which the inspectors covered by this book are active: social security, taxation, animal welfare, building standards, chemical safety
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Table of contents (12 chapters)
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Front Matter
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Back Matter
Keywords
- street-level bureaucracy
- inspection work
- inspector
- uncertainty
- street-level inspectors
- bureaucratic encounter
- uncertainty
- bottom-up perspective
- frameworks
- information seeking
- knowledge
- school inspection
- visible and invisible maps
- fare evasion
- bus transportation
- deviance
- enactment
- interacionism
- contradictory signals
- identity theory
About this book
Editors and Affiliations
About the editors
Nadine Raaphorst is Assistant Professor at the Institute of Public Administration, Leiden University, The Netherlands. Her research focuses on interactions between bureaucrats and citizens, and on street-level decision making.
Bibliographic Information
Book Title: Inspectors and Enforcement at the Front Line of Government
Editors: Steven Van de Walle, Nadine Raaphorst
DOI: https://doi.org/10.1007/978-3-030-04058-1
Publisher: Palgrave Macmillan Cham
eBook Packages: Political Science and International Studies, Political Science and International Studies (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG, part of Springer Nature 2019
Hardcover ISBN: 978-3-030-04057-4Published: 18 January 2019
eBook ISBN: 978-3-030-04058-1Published: 29 December 2018
Edition Number: 1
Number of Pages: XIII, 270
Number of Illustrations: 3 b/w illustrations, 1 illustrations in colour
Topics: Public Policy, Governance and Government, Comparative Politics, Political Theory, Urban Politics, Political Sociology