Authors:
- Presents a balanced humanistic and technological view of a society currently being transformed by the influence of advanced information technology
- Defines the term e-Citizen and these citizens’ transition from traditional social roles and behaviours to new or adapted ones
- Provides a holistic approach to inclusion, security, safety and, last but not least, privacy and freedom of expression
- Outlines the importance of interaction design and Internet governance
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Table of contents (7 chapters)
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Front Matter
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Back Matter
About this book
Today, various parameters actively influence e-Services’ success or failure: cultural aspects, organisational issues, bureaucracy and workflow, infrastructure and technology in general, user habits, literacy, capacity or merely interaction design. The purpose of this book is to help in outlining and understanding a realistic scenario of what we can term e-Citizenry. It identifies today’s citizen, who is surrounded by an abundance of digital services, as an “e-Citizen” and explores the transition from their traditional role and behaviour to new ones. The respective chapters presented here will lay the foundation of the technological and social environment in which this societal transition takes place.
With its balanced humanistic and technological approach, the book mainly targets public authorities, decision-makers, stakeholders, solution developers, and graduate students.
Authors and Affiliations
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Politecnico di Milano , Milano, Italy
Alfredo M. Ronchi
About the author
Bibliographic Information
Book Title: e-Citizens
Book Subtitle: Toward a New Model of (Inter)active Citizenry
Authors: Alfredo M. Ronchi
DOI: https://doi.org/10.1007/978-3-030-00746-1
Publisher: Springer Cham
eBook Packages: Computer Science, Computer Science (R0)
Copyright Information: Springer Nature Switzerland AG 2019
Hardcover ISBN: 978-3-030-00745-4Published: 18 March 2019
eBook ISBN: 978-3-030-00746-1Published: 06 March 2019
Edition Number: 1
Number of Pages: XIII, 197
Number of Illustrations: 7 b/w illustrations, 13 illustrations in colour
Topics: Information Systems Applications (incl. Internet), Computers and Society, Privacy, User Interfaces and Human Computer Interaction