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Implementing Collaboration Technologies in Industry

Case Examples and Lessons Learned

  • Book
  • © 2003

Overview

  • A unique focus on implemenation issues and practical advice
  • Covers a much wider range of different applications and organisational settings than competing volumes, many of which focus solely on Lotus Notes (which used to be the most widely used example of this technology)
  • Includes supplementary material: sn.pub/extras

Part of the book series: Computer Supported Cooperative Work (CSCW)

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Table of contents (12 chapters)

  1. Overview and Current Trends

  2. Conclusions and Implications

Keywords

About this book

Collaboration technologies play a vital role in modern business by providing the infrastructure for key strategies such as collaborative commerce, knowledge management, process improvement, virtual teamwork and e-learning. This book provides a wide-ranging overview of current experiences from industry on the organisational implementation and use of these technologies. It focuses on strategies for overcoming obstacles in the implementation process, and measures that can be taken to enable effective use. Among the key features are:
- Overview of the current state of the area of collaboration technologies; 
- A review of empirical research and a taxonomy of implementation factors; 
- Six case studies covering different collaboration technologies and organisational settings; 
- Practical solutions and guidelines for the implementation team.

This book will be essential reading for project managers, implementation team members and IT managers. It will also be of interest to anyone researching or studying in relevant areas.

Authors and Affiliations

  • Department of Information Systems, Agder University College, Kristiansand, Norway

    Bjørn Erik Munkvold

Bibliographic Information

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