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Introduction to Product/Service-System Design

  • Conference proceedings
  • © 2009

Overview

  • Addresses both product design and service design in the same volume
  • Provides a comprehensive examination of all aspects of PSS rather than a select few
  • Includes supplementary material: sn.pub/extras

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Table of contents (12 papers)

  1. Offering Dimension

  2. Customer Dimension

  3. Provider Dimension

Keywords

About this book

"Introduction to Product/Service-System Design" contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples are the results of applying various theories developed in different countries and therefore accommodating diverse cultural differences.

Providing a useful overall guide to the state of the art in theory and practice, each chapter covers the cutting edge of a different methodology or practice. The book’s focus on design is also evident in the discussion of how to anticipate and utilize the various dynamics within each dimension.

"Introduction to Product/Service-System Design" will help improve working processes and inspire creative thinking for the wide range of people involved in designing a PSS: designers, marketing professionals, sales staff, production engineers, and service engineers. It can also serve as a reference book for university students on advanced courses.

Editors and Affiliations

  • Department of Management and Engineering, Linköping University, Linköping, Sweden

    Tomohiko Sakao, Mattias Lindahl

About the editors

Tomohiko Sakao has been professor at the Department of Management and Engineering at Linköping University in Sweden since 2007. He received his PhD in precision machinery engineering from the University of Tokyo in 1998. He was a researcher at Mitsubishi Research Institute, Inc., Japan, from 1998 to 2005, and conducted research as a guest researcher at the Institute for Product Development and Machine Elements, Darmstadt University of Technology, from 2005 to 2007. He has been a visiting researcher at Research into Artifacts, Center for Engineering, the University of Tokyo, Japan, since 2002. He has been a lecturer of a dissemination program of environmental business by the Ministry of Economy, Trade, and Industry in Japan since 2004. He is a member of the steering committee in the International Product/Service-System Design Research Community. His areas of work include industrial management, environmental engineering, and intelligent machinery.

Mattias Lindahl has been assistant professor in environmental technology and management at the Department of Mechanical Engineering at Linköping University, Sweden, since 2003. He received his PhD in industrial engineering in management from the University of Kalmar in 2005. Prior to that he worked as a research engineering at the university's Department of Technology and at Kalmar Energi AB. His research areas include eco-design; integrated product and service engineering; product development; product service systems; and service engineering.

Bibliographic Information

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