Ubiquitous and Pervasive Commerce

1. Front Matter

   Pages I-XIV

   PDF

2. Ubiquitous Computing for Electronic Business

   1. Ubiquitous Computing for Electronic Business

      • George Roussos

      Pages 1-12

3. Technology

   1. Supply Chain Management Standards in Ubiquitous Commerce

      • George Roussos

      Pages 15-31

   2. Optimizing Business Processes by Automatic Data Acquisition: RFID Technology and Beyond

      • Gregor Hackenbroich, Christof Bornhövd, Stephan Haller, Joachim Schaper

      Pages 33-51

   3. RFID in Movable Asset Management

      • Matthias Lampe, Martin Strassner, Elgar Fleisch

      Pages 53-71

4. Business

   1. Ubiquitous Services: Extending Customer Relationship Management

      • Anatole Gershman, Andrew Fano

      Pages 75-92

   2. The Business Value of Ubiquitous Computing Technologies

      • Elgar Fleisch, Christian Tellkamp

      Pages 93-113

   3. Ubiquitous Computing, Customer Tracking, and Price Discrimination

      • Alessandro Acquisti

      Pages 115-132

   4. The Design of Pervasive Retail Experiences

      • Panos Kourouthanassis, George Roussos

      Pages 133-153

5. Society

   1. Legal Challenges to Ubiquitous Commerce

      • Olli Pitkänen

      Pages 157-165

   2. Thoughts on Retail System Design to Support Polimorphic Actions Among Clerks: That’ll Be $20 — But if You Buy Two, I’ll Knock off 10%

      • Tony Salvador, Kenneth T. Anderson, John W. Sherry

      Pages 167-176

   3. Privacy Protection and RFID

      • Simson Garfinkel

      Pages 177-188

6. Back Matter

   Pages 189-194

   PDF

At the core of this book is the interplay between technological and business innovation and social practice. Although the bene?ts of 50 years of rapid advances in digital telecommunications and computing technology have not bene?ted everyone equally, they have nevertheless transformed almost every aspectofthewaywelive.Oneareawheretechnologyhashada clearimpactis in the way we conduct business. The rate of change that brings about mod- nity has been considerably strengthened by technological advances applied to product manufacturing, distribution, ?nancing, and management, which arguably form the substrate for globalization and consumerism. It is thus no surprise that businesses closely monitor advances in techn- ogy and invest considerable resources in exploring possible new applications and market opportunities. Yet, consumers’ acceptance of new ways of buying and selling depends as much on business and technology as on our society’s culture and the culture of the material environment that de?nes our values, sensibilities, and thus our commitments. Moreover, the rate of technological innovation is such that to the c- sumer, technology implementation is fully opaque.Nonetheless, opportunities to carry out commerce in novel ways also introduce risk to established - cial structures, conventions, and institutions. In modernity, risk management is one of the core functions of society and to be successful in this, societies depend on their trust of experts. Experts take risks on behalf of society and are responsible for evaluating the full extent of a particular set of hazards including those associated with a particular technology.

• Business computer applications
• Electronic Business
• Mobile technologies
• Network technologies
• Protection
• RFID
• computer
• design
• human-computer interaction (HCI)
• information
• pervasive computing
• radio-frequency identification (RFID)
• service-oriented

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Ubiquitous and pervasive commerce : new frontiers for electronic business
(Computer Communications and Networks)
Roussos G., Springer-Verlag New York, Inc., Secaucus, NJ, 2005. 194 pp. Type: Book
Date Reviewed: Mar 28 2006
Ubiquitous computing (UC) applications can now be found in places other than science
fiction books. As they are intended to be invisible, we need to look for them more carefully.
The emergence of techniques for the ubiquitous and pervasive computing paradigm
signifies a new wave in computing, one where technology loses its imminent visibility and
blends with objects, locations, and even humans. Still in its inception, this movement is
gaining momentum in different application areas. The commerce area, however, appears to
have gone further than others.
This volume presents a methodological overview of the new frontiers for e-business,
discussing its past, present, and possible futures. When we look at e-business historically--
from 1951, when for the first time software was used to conduct business (by J. Lyons and
Co., an example from the first chapter of the book), through the development of bar codes,
to the current implementation of radio frequency identification (RFID) tags placed in
products--we become aware of the amount of work and ideas that have been implemented
or abandoned.
In addition to the introductory part, the book has three other parts: "Technology,”
"Business,” and "Society,” with a total of 11 chapters that complement each other greatly.
The "Technology” part of the book focuses on the supply chain management standards in
ubiquitous commerce and on a couple of applications of RFID technology. The "Business”
part discusses such topics as UC approaches to extending customer relationship
management, customer tracking, price discrimination, and the design of pervasive retail
experiences. The "Society” partfocuses on the legal and societal challenges of the use of
UC in commerce, as it will impose significant changes in the way we do business.
In conclusion, this is an easy-to-read volume that will be of use to casual readers,
students, and researchers.
Reviewer: Goran Trajkovski Review #: CR132598
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