Skip to main content
SpringerLink
Log in

Evaluating New Telecommunications Services

  • Book
  • © 1978

Overview

Editors:
  1. Martin C. J. Elton

    1. New York University and Communications Studies and Planning, London, England

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  2. William A. Lucas

    1. Rand Corporation, USA

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  3. David W. Conrath

    1. University of Waterloo, Ontario, Canada
      Institut d’ Administration des Enterprises Aix-en-Provence, France

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

Part of the book series: Nato Conference Series (NATOCS, volume 6)

Part of the book sub series: II Systems Science (SYSC)

This is a preview of subscription content, log in via an institution to check access.

Access this book

Log in via an institution
eBook USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

Licence this eBook for your library

Institutional subscriptions

Table of contents (42 chapters)

  1. Front Matter

    Pages i-xiii
    Download chapter PDF

  2. An Overview of Research Issues

    1. Front Matter

      Pages 1-2
      Download chapter PDF

    2. User Research and Demand Research: What’s the Use?

      • Michael Tyler
      Pages 3-24

    3. Technology and Structures — Man And Machine

      • R. J. Chapuis
      Pages 25-41

    4. The Role of Telecommunications Policy Analysis in Service Planning

      • Lawrence H. Day
      Pages 43-59

    5. Communications Policy — The Need for Research

      • J. B. Cowie
      Pages 61-72

  3. Public Services: The Delivery of Health Care

    1. Front Matter

      Pages 77-78
      Download chapter PDF

    2. The “Patient Trajectory”: A Modeling Tool for Planning and Evaluating Rural Telemedicine Systems

      • Maxine L. Rockoff, Arthur M. Bennett
      Pages 79-106

    3. Telehealth Care in Canada

      • Anna Casey-Stahmer
      Pages 107-124

    4. A Methodology for Design of Advanced Technology-Based Health Care Systems in Developing Countries

      • Unver Cinar
      Pages 125-138

  4. Public Services: Education and Community

    1. Front Matter

      Pages 141-142
      Download chapter PDF

    2. Educational Experiments with the Communications Technology Satellite: A Memo from Evaluators to Planners

      • J. S. Daniel, M. L. Côté, M. Richmond
      Pages 143-158

    3. Evaluations of Interactive Tele-Education in the Public Service Commission

      • Nicole Mendenhall, René Lortie
      Pages 159-172

    4. Open Choice — New Communication Systems and Applications at the British Open University

      • Peter Zorkoczy
      Pages 173-180

    5. Serial Experimentation for the Management and Evaluation of Communications Systems

      • William A. Lucas, Suzanne S. Quick
      Pages 181-198

    6. The Development of Two-Way Cable Television: Applications for the Community

      • Mitchell L. Moss
      Pages 199-214

    7. Beyond Statistics

      • Red Burns
      Pages 215-226
Back to top

Keywords

About this book

This book contains the proceedings of the first international symposium devoted to research on the evaluation and planning of new person-to-person telecommunication systems. It was sponsored by NATO's Special Programme Panel on Systems Science and took place, in September 1977, at the University of Bergamo in the north of Italy. Telecommunication systems which provide for communication be­ tween people, rather than computers or other instruments, are of two kinds. There are mass communication systems (broadcast radio and television) and interpersonal systems (for example, the telephone and Telex) which join together individuals or small groups. Here we have included in the interpersonal category certain systems for re­ trieving information from computers, essentially those systems in which the role of the computer 1s primarily to act as a store and to identify that information which best fits a user's request. (This excludes management information systems in which the computer performs important transformation functions. ) Distinctions between interpersonal and mass communication sys­ tems, and between these two and da ta communication systems, are increasingly breaking down for those who provide the services. (In the U. K. broadcasters are piloting information retrieval services and the British Post Office is competing with a more sophisticated sys­ tem which could also be used for the exchange of messages. Elsewhere computer da ta networks are increasingly employed for the exchange of personal messages.

Editors and Affiliations

  • New York University and Communications Studies and Planning, London, England

    Martin C. J. Elton

  • Rand Corporation, USA

    William A. Lucas

  • University of Waterloo, Ontario, Canada

    David W. Conrath

  • Institut d’ Administration des Enterprises Aix-en-Provence, France

    David W. Conrath

Bibliographic Information

  • Book Title: Evaluating New Telecommunications Services

  • Editors: Martin C. J. Elton, William A. Lucas, David W. Conrath

  • Series Title: Nato Conference Series

  • DOI: https://doi.org/10.1007/978-1-4757-0175-3

  • Publisher: Springer New York, NY

  • eBook Packages: Springer Book Archive

  • Copyright Information: Springer Science+Business Media New York 1978

  • Hardcover ISBN: 978-0-306-40004-9Due: 01 August 1978

  • Softcover ISBN: 978-1-4757-0177-7Published: 18 May 2012

  • eBook ISBN: 978-1-4757-0175-3Published: 06 December 2012

  • Edition Number: 1

  • Number of Pages: 784

  • Number of Illustrations: 1 b/w illustrations

  • Topics: Physics, general

Publish with us

Policies and ethics

Back to top

Search

Navigation