Simulations for Personnel Selection

1. Front Matter

   Pages i-xxiii

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2. Simulations for Personnel Selection: An Introduction

   • Kathy Tuzinski

   Pages 1-13

3. The Broader View

   1. Front Matter

      Pages 15-15

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   2. Simulations in the Selection Context: Considerations, Challenges, and Opportunities

      • Anthony S. Boyce, Christine E. Corbet, Seymour Adler

      Pages 17-41

   3. Candidate Reactions to Simulations and Media-Rich Assessments in Personnel Selection

      • Valentina Bruk-Lee, Erica N. Drew, Ben Hawkes

      Pages 43-60

   4. Simulation Technologies

      • Ben Hawkes

      Pages 61-82

   5. Simulation Scoring

      • Eric Sydell, Jared Ferrell, Jacqueline Carpenter, Christopher Frost, Christie Cox Brodbeck

      Pages 83-107

4. Simulations in Action

   1. Front Matter

      Pages 109-109

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   2. Designing and Implementing Software and Computer Skills Simulations

      • Renee Barr, Christopher Coughlin

      Pages 111-128

   3. How to Measure Contact Center Skills Using Multimedia Simulations

      • Brent Holland, Dawn Lambert

      Pages 129-156

   4. Show Me You Can Do It: The Use of Interactive Simulations in Manufacturing Settings

      • Matthew O’Connell, Amie Lawrence, Theodore Kinney

      Pages 157-185

   5. Simulations for Service Roles

      • Joe LaTorre, Mary Ann Bucklan

      Pages 187-213

   6. Managerial Simulations

      • Sara L. Gutierrez, Jolene M. Meyer

      Pages 215-230

   7. Tracing Cognition with Assessment Center Simulations: Using Technology to See in the Dark

      • Brett W. Guidry, Deborah E. Rupp, Martin Lanik

      Pages 231-257

   8. Future Directions

      • Michael Fetzer

      Pages 259-264

5. Back Matter

   Pages 265-268

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​This book provides a comprehensive and state-of-the-art overview of simulation development, technologies, and implementation, including real-world examples and results followed by a preview of what’s on the horizon that will further revolutionize the industry.  More than a handful of books have been written on the use of simulations for training purposes, but this book focuses solely on simulations in employee selection contexts (e.g., hiring, promotion), making it a truly unique and valuable resource for both practitioners and academics. The science and practice of employee selection has advanced at a steady pace over the past two or three decades. However, recent advancements in both technology and assessment methods have been the catalyst for an evolutionary leap in the use of simulations in this area.                                                      

• Assessment
• Employee Selection
• Multimedia simulations
• Stimulation
• Technology
• Testing
• assessment centers
• gamifications
• hiring
• serious games
• simulation technologies
• software simulations
• technology-enhanced assessment centers

• SHL-CEB, Alpharetta, USA

  Michael Fetzer

• SHL Group Ltd., Arlington, USA

  Kathy Tuzinski

Dr. Fetzer is the Global Director of Advanced Assessment Technologies at CEB, the leading global provider of pre-employment assessments and talent measurement solutions.  In this role, he is responsible for leading teams of I-O psychology and simulation/multimedia experts that design and develop leading-edge simulations and multimedia-based assessments that are utilized across many industries around the world.  In addition, Dr. Fetzer is responsible for developing and implementing new and innovative methods for multimedia-based talent measurement, including serious games and other cutting-edge technologies.    
Dr. Fetzer holds a doctoral degree in I-O psychology and is a contributing member of the Society for Industrial and Organizational Psychology (SIOP), the Association of Test Publishers (ATP), the International Test Commission (ITC), the International Association of Applied Psychology (IAAP), and the American Psychological Association (APA).

Kathy Tuzinski is a Principal Consultant at CEB. She works with a broad spectrum of clients to provide guidance on the application of CEB products to address their talent-related needs. In addition to her work with clients, she is also a product development expert with over fourteen years of experience creating innovative and engaging products for talent measurement, incorporating the latest animation and video technologies. She specializes in translating customer requirements into sellable products, managing cross-functional teams from IT and R&D, and adapting existing methods for test development to create entirely new ways of testing people's skills and capabilities. Her simulations have earned ‘Product of the Year’ awards from Human Resources Executive and Customer Interaction Systems magazines.
Prior to her current role at SHL, she was a research scientist for Personnel Decisions, International (now PDI Ninth House, a Korn Ferry Company) and Inscape Publishing, where she provided research consulting to Fortune 100 clients and developed the widely used DiSC-based INDRA tool for employee development. Kathy received her M.A. in Industrial/Organizational Psychology from the University of Minnesota and a B.A. in Psychology from St. Catherine University. She is a frequent presenter at industry conferences (SIOP, ATP), and has published several articles in industry journals.

 

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