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Human-Centered e-Business

  • Book
  • © 2003

Overview

Authors:
  1. Rajiv Khosla

    1. La Trobe University, Australia

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  2. Ernesto Damiani

    1. Universita di Milano, Italy

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  3. William Grosky

    1. University of Michigan, USA

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Table of contents (11 chapters)

  1. Front Matter

    Pages i-xix
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  2. Why Human-Centered e-Business?

    • Rajiv Khosla, Ernesto Damiani, William Grosky
    Pages 1-12

  3. E-Business Concepts and Technologies

    • Rajiv Khosla, Ernesto Damiani, William Grosky
    Pages 13-63

  4. Converging Trends Towards Human-Centerednes and Enabling Theories

    • Rajiv Khosla, Ernesto Damiani, William Grosky
    Pages 65-101

  5. Human-Centered E-Business System Development Framework

    • Rajiv Khosla, Ernesto Damiani, William Grosky
    Pages 103-122

  6. Human-Centered Virtual Machine

    • Rajiv Khosla, Ernesto Damiani, William Grosky
    Pages 123-162

  7. E-Sales Recruitment

    • Rajiv Khosla, Ernesto Damiani, William Grosky
    Pages 163-191

  8. Customer Relationship Management and E-Banking

    • Rajiv Khosla, Ernesto Damiani, William Grosky
    Pages 193-217

  9. HCVM Based Context-Dependent Data Organization for E-Commerce

    • Rajiv Khosla, Ernesto Damiani, William Grosky
    Pages 219-243

  10. Human-Centered Knowledge Management

    • Rajiv Khosla, Ernesto Damiani, William Grosky
    Pages 245-259

  11. Hypermedia Information Systems

    • Rajiv Khosla, Ernesto Damiani, William Grosky
    Pages 261-285

  12. Human-Centered Intelligent Web Based Missing Person Clothing Identification System

    • Rajiv Khosla, Ernesto Damiani, William Grosky
    Pages 287-308

  13. Back Matter

    Pages 309-315
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Keywords

About this book

Human-Centered e-Business focuses on analysis, design and development of human-centered e-business systems. The authors illustrate the benefits of the human-centered approach in intelligent e-sales recruitment application, integrating data mining technology with decision support model for profiling transaction behavior of internet banking customers, user-centered context dependent data organization using XML, knowledge management, and optimizing the search process through human evaluation in an intelligent interactive multimedia application. The applications described in this work, facilitates both e-business analysis from a business professional's perspective, and human-centered system design from a system development perspective. These applications employ a range of internet and soft computing technologies.

Authors and Affiliations

  • La Trobe University, Australia

    Rajiv Khosla

  • Universita di Milano, Italy

    Ernesto Damiani

  • University of Michigan, USA

    William Grosky

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