Human-Centered e-Business

1. Front Matter

   Pages i-xix

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2. Why Human-Centered e-Business?

   • Rajiv Khosla, Ernesto Damiani, William Grosky

   Pages 1-12

3. E-Business Concepts and Technologies

   • Rajiv Khosla, Ernesto Damiani, William Grosky

   Pages 13-63

4. Converging Trends Towards Human-Centerednes and Enabling Theories

   • Rajiv Khosla, Ernesto Damiani, William Grosky

   Pages 65-101

5. Human-Centered E-Business System Development Framework

   • Rajiv Khosla, Ernesto Damiani, William Grosky

   Pages 103-122

6. Human-Centered Virtual Machine

   • Rajiv Khosla, Ernesto Damiani, William Grosky

   Pages 123-162

7. E-Sales Recruitment

   • Rajiv Khosla, Ernesto Damiani, William Grosky

   Pages 163-191

8. Customer Relationship Management and E-Banking

   • Rajiv Khosla, Ernesto Damiani, William Grosky

   Pages 193-217

9. HCVM Based Context-Dependent Data Organization for E-Commerce

   • Rajiv Khosla, Ernesto Damiani, William Grosky

   Pages 219-243

10. Human-Centered Knowledge Management

    • Rajiv Khosla, Ernesto Damiani, William Grosky

    Pages 245-259

11. Hypermedia Information Systems

    • Rajiv Khosla, Ernesto Damiani, William Grosky

    Pages 261-285

12. Human-Centered Intelligent Web Based Missing Person Clothing Identification System

    • Rajiv Khosla, Ernesto Damiani, William Grosky

    Pages 287-308

13. Back Matter

    Pages 309-315

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Human-Centered e-Business focuses on analysis, design and development of human-centered e-business systems. The authors illustrate the benefits of the human-centered approach in intelligent e-sales recruitment application, integrating data mining technology with decision support model for profiling transaction behavior of internet banking customers, user-centered context dependent data organization using XML, knowledge management, and optimizing the search process through human evaluation in an intelligent interactive multimedia application. The applications described in this work, facilitates both e-business analysis from a business professional's perspective, and human-centered system design from a system development perspective. These applications employ a range of internet and soft computing technologies.

• E-Business
• E-Commerce
• Information Technology (IT)
• Internet
• Internet banking
• Web
• evaluation
• innovation
• knowledge management
• management
• multimedia
• organization
• system development
• technology

• La Trobe University, Australia

  Rajiv Khosla

• Universita di Milano, Italy

  Ernesto Damiani

• University of Michigan, USA

  William Grosky

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