Business Logistics

1. Front Matter

   Pages I-VIII

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2. The Total Approach to Logistics

   1. Front Matter

      Pages IX-1

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   2. Integrated Distribution Systems: a Management Perspective

      • Bernard J. La Londe, John R. Grabner, James F. Robeson

      Pages 3-19

   3. Logistics Systems Engineering — Solving the Distribution Planning Problem

      • Martin G. Christopher

      Pages 20-34

   4. Marketing and Logistics — a New Area of Management Concern

      • Martin G. Christopher

      Pages 35-50

   5. Controlling Customer Logistics Service

      • James L. Heskett

      Pages 51-63

   6. Developing Customer Service Policies through Distribution

      • Martin G. Christopher, Gordon S. C. Wills

      Pages 64-69

3. The Elements of the Logistics Mix

   1. Front Matter

      Pages 71-74

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   2. The Vehicle Fleet Mix

      • Peter Alsbury

      Pages 75-82

   3. Douwe Egberts uses the Vehicle Scheduling Program

      • W. H. de Jong, J. A. Wijnreder

      Pages 83-91

   4. Guides to Inventory Policy

      • John F. Magee

      Pages 92-137

   5. Logistics Strategy and Inventory Decisions

      • Keith Howard, Philip B. Schary

      Pages 138-160

   6. Inventory Costs and Product Margins — an Aggregate Approach

      • Keith Howard, Philip B. Schary

      Pages 161-172

   7. New Approach to Facilities Location

      • Robert J. Atkins, Richard H. Shriver

      Pages 173-189

   8. Improved Stock Location in the Physical Distribution Channel

      • Ronald H. Ballou

      Pages 190-199

   9. Unitization in Distribution

      • Janice Goertz

      Pages 200-217

   10. The Role of Information Systems in Physical Distribution Management

       • Bernard J. La Londe, John F. Grashof

       Pages 218-230

   11. Information Systems and the Life Cycle of Logistics Departments

       • Frederick J. Beier

       Pages 231-241

4. Logistics Planning and Control

   1. Front Matter

      Pages 243-245

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   2. The Distribution Audit — an Application of Output Budgeting

      • David Walters

      Pages 247-262

Business logistics has recently been defined as 'the process of managing all activities required to strategically move raw ma­ terials, parts, and finished inventory from vendors, between enterprise facilities, and to customers' . Many other definitions are available but this definition (1) stresses the fact that logistics concerns the strategical management level in the first place because of the over-all character of logistics and its long-term aspects; too long, emphasis has been laid on the operational aspects of logistics. The heart of the logistics concept is an integrated approach where cost savings are identified by considering the total costs of the system. This approach already implies the need for over-all management since the decisions about the different elements of the logistics system (transportation, inventories, facilities, unitization, communications) are traditionally made within different functions or departments. However, the need for over-all management becomes more stringent where the effectiveness of the company as a whole is considered i. e. where the logistics system has to be brought into balance with the production system and the marketing system (e. g. inventory levels vs. production-run lengths and customer service levels) . All elements of the logistiCS system have long-term aspects which have to be put into a planning system, c.q. the planning of a new transportation method, the planning of a new distribution centre.

• Customer Logistics Service
• Facilities Location
• Integrated Distribution System
• Inventory Decisions
• Inventory Policy
• Logistics
• Logistics Planning
• Logistics Strategy
• Physical Distribution Channel
• Physical Distribution Management
• Scheduling
• Unitization
• Vehicle Fleet
• Vehicle Scheduling
• distribution

Policies and ethics