The Medical Interview

1. Front Matter

   Pages i-xxii

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2. A Framework for the Medical Interview

   1. Front Matter

      Pages 1-1

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   2. Three Functions of the Medical Interview

      • Aaron Lazare, Samuel M. Putnam, Mack Lipkin Jr.

      Pages 3-19

   3. Hypothesis Testing

      • Craig Kaplan

      Pages 20-31

   4. Therapeutic Aspects of the Clinical Encounter

      • Dennis H. Novack

      Pages 32-49

   5. The Interview as a Clinical Negotiation

      • Aaron Lazare

      Pages 50-62

3. The Structure and Process of the Medical Interview

   1. Front Matter

      Pages 63-63

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   2. Performing the Interview

      • Mack Lipkin Jr., Richard M. Frankel, Howard B. Beckman, Rita Charon, Oliver Fein

      Pages 65-82

   3. The Mental Status Examination

      • James J. Strain, Samuel M. Putnam, Richard Goldberg

      Pages 83-103

   4. Use and Management of Physicians’ Feelings During the Interview

      • Robert C. Smith

      Pages 104-109

   5. Barriers to Effective Communication

      • Timothy E. Quill

      Pages 110-121

   6. Patient Education in the Medical Encounter: How to Facilitate Learning, Behavior Change, and Coping

      • Ulrich J. Grueninger, F. Daniel Duffy, Michael G. Goldstein

      Pages 122-133

   7. Enhancing Cooperation with the Medical Regimen

      • Nancy E. Dye, M. Robin Di Matteo

      Pages 134-144

4. The Context of the Interview

   1. Front Matter

      Pages 145-145

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   2. Patients and Their Lives: Psychosocial and Behavioral Aspects

      • John D. Stoeckl

      Pages 147-152

   3. Cultural Factors in the Medical Interview

      • Thomas M. Johnson, Eric J. Hardt, Arthur Kleinman

      Pages 153-162

   4. Gender Effects in Physician/Patient Interaction

      • Jane Sprague-Zones

      Pages 163-171

   5. The Bilingual Interview and Medical Interpretation

      • Eric J. Hardt

      Pages 172-177

   6. Conducting a Family Interview

      • Thomas L. Campbell, Susan H. McDaniel

      Pages 178-186

   7. The Telephone Interview

      • Peter Curtis, Susan Evens

      Pages 187-195

Primary care medicine is the new frontier in medicine. Every nation in the world has recognized the necessity to deliver personal and primary care to its people. This includes first-contact care, care based in a posi­ tive and caring personal relationship, care by a single healthcare pro­ vider for the majority of the patient's problems, coordination of all care by the patient's personal provider, advocacy for the patient by the pro­ vider, the provision of preventive care and psychosocial care, as well as care for episodes of acute and chronic illness. These facets of care work most effectively when they are embedded in a coherent integrated approach. The support for primary care derives from several significant trends. First, technologically based care costs have rocketed beyond reason or availability, occurring in the face of exploding populations and diminish­ ing real resources in many parts of the world, even in the wealthier nations. Simultaneously, the primary care disciplines-general internal medicine and pediatrics and family medicine-have matured significantly.

• care
• communication
• management
• medical ethics

"...a substantial work, planned and nurtured by the American Academy on Physician and Patient to represent the definitive text on patient interviewing." - American Journal of Pharmaceutical Education

• Department of Medicine, Division of Primary Care, New York University Medical Center, New York, USA

  Mack Lipkin

• American Academy on Physician and Patient, USA

  Mack Lipkin

• East Boston Neighborhood Health Center, East Boston, USA

  Samuel M. Putnam

• University of Massachusetts Medical Center, Worcester, USA

  Aaron Lazare

• Miles Institute for Health Care Communication, West Haven, USA

  J. Gregory Carroll

• New York University Medical Center, New York, USA

  J. Gregory Carroll

• University of Rochester School of Medicine and Dentistry, Rochester, USA

  Richard M. Frankel

• Residency Program in Internal Medicine, Highland Hospital of Rochester, Rochester, USA

  Richard M. Frankel

Policies and ethics