Managing with Information Technology

1. Front Matter

   Pages i-xiii

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2. Fundamentals of Business Information Technology

   1. Front Matter

      Pages 1-4

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   2. Declarative Programming

      • Phil Molyneux

      Pages 5-17

3. Information Systems and IT Strategies

   1. Front Matter

      Pages 19-22

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   2. The Strategic Importance of Executive Information Systems

      • Robin Matthews, Anthony Shoebridge

      Pages 23-36

   3. Information Systems Methodologies

      • Walter Skok

      Pages 37-57

   4. Electronic Messaging

      • Mike Chesher

      Pages 58-77

   5. Strategic Management of Information Technology Investments

      • Juliet Sheppard, Peijie Wang

      Pages 78-95

4. Artificial Intelligence and Knowledge Based Systems

   1. Front Matter

      Pages 97-100

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   2. Artificial Intelligence in Business and Industry

      • Chris Hutchison

      Pages 101-117

   3. Commercial Expert Systems

      • Gail Swaffield

      Pages 118-129

   4. Expert Systems: Changing Perspectives in Applications in the Automotive Industry

      • Chris Tompsett

      Pages 130-142

   5. Neural Networks in Business: A New Paradigm in Artificial Intelligence

      • David Browne, Ara Yeghiazarian

      Pages 143-149

5. Hybrid Managers

   1. Front Matter

      Pages 151-154

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   2. Hybrid Managers in Information Technology

      • Stewart Judd

      Pages 155-161

   3. Information Technology Adds Value to Management Education

      • Ann Leeming

      Pages 162-165

   4. Is a “Hybrid Manager” Enough?

      • Christine Warner

      Pages 166-172

   5. Undergraduate Hybrids

      • Stuart J. Fitz-Gerald

      Pages 173-175

6. Knowledge Based Training Systems

   1. Front Matter

      Pages 177-180

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   2. Towards Knowledge Based Hypermedia

      • Jonathan H. Briggs, Chris Tompsett, Nick Oates

      Pages 181-192

The language of business and management, and of infor­ mation technology, is being employed across all sectors of economic and social activity. In recent years computers and information technology (IT) in general have moved from being a scarce resource to being a more generally available commodity, without a corresponding increase in understanding of how the new generation of tools can be used. IT is available on individual desktops, supporting decision making and communication, but often conven­ tional organizations have failed to adapt, individuals lack competence and confidence, and senior managers lack both the strategic insight to develop appropriate strategies and the humility to accept that they need to learn. As each sector, whether business, education, public sec­ tor management or the community and voluntary sector, realizes that the potential of IT is not being exploited to the full, calls are issued for the development of new "hybrid managers", a term coined to describe the gap in understanding and competence that is to be filled. The two editors work in the hybrid field of business information technology, which is a melting pot of ideas and experience from numerous traditional disciplines. The pace of change is such that no one individual could ever be abreast of all technical and business develop­ ments, but the field is now sufficiently mature for us to identify certain underlying issues and principles, and areas of research for the coming years.

• Information Technology (IT)
• artificial intelligence
• automotive industry
• business
• development
• education
• evaluation
• information system
• knowledge-based systems
• management
• networks
• programming
• strategic management
• strategy
• technology

• School of Operations Management and Quantitative Methods, Kingston Business School, Kingston University, Surrey, UK

  Richard Ennals, Philip Molyneux

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